Singapore, Singapore
Currently working as a Technical Product Analyst in the APAC Supply Chain Deliver Product Line at Johnson & Johnson Innovative Medicine, with a focus on customer connectivity, enterprise platforms, and digital supply chain capabilities. My experience across healthcare technology, patient engagement, and enterprise systems has shaped my interest in how technology, operations, and customer experience come together to create meaningful impact at scale. I enjoy working at the intersection of business and technology - collaborating closely with stakeholders, developers, and cross-functional teams to translate business needs into practical, user-focused solutions. Driven by curiosity and continuous learning, I thrive in environments that challenge me to think critically, adapt quickly, and grow beyond my comfort zone.
Continuation of role held in patient access project. Led feature development, process flow mapping, backlog prioritisation/ grooming discussions and business/ vendor engagements. Key achievements across 2.5 years: - Multi-market delivery across APAC - Enablement of financial patient programs supporting patient accessibility - Regional standardisation of key features for scalability Platforms: SF Health Cloud & Experience Cloud
IT rotation program for fresh graduates. Roles held: 1st rotation (Jul 2023 - Dec 2023): Data & Analytics, Operational Excellence (TIO&E) Supported KPI reporting (Spotfire) and cloud modernisation initiatives by creating dashboards and using Matillion ETL for data migration 2nd rotation (Jan 2024 - Jun 2024): Business Analyst, Human Health IT Asia-Pacific Led engagement activities such as usability testing and in-person workshops for a patient access project. Facilitated UAT, hypercare and issue resolution. 3rd rotation (Jul 2024 - Jul 2025): Product/ Business Analyst, Patient Access & Affordability Product Line Expansion & continuation of BA role held in 2nd rotation for the same patient access project with shift in primary focus to developing product solutions with technical teams. Demand, change request and backlog management.
Assisted in design creation for change requests, liaising with onshore (SG) and offshore (PHL) teams to understand system requirements. Manage test scenarios for system release and supported senior management with Accenture's strategic initiatives.
Strategised growth and expansion domestically (SG) and in SEA markets (MY, PHL, INDO, VIET, THL). Focus on driving revenue top-lines, mapping product launch, market entry & fundraising.
Led & managed the Bondue Executive Committee, SMU's representative club for LKCSB. Planned & executed events & initiatives for 3,300 Business students. Built & maintained relations with internal & external stakeholders. Events: • Annual General Meeting - hosted an audience of 120 students and LKCSB staff • Bondue Elections 2021 - managed a group of 12 nominees and spearheaded all election activities to uphold the Constitution Other Appointments & Activities: • Functional Director, Admin Department, Bondue Business Camp (2021) • Mentor, Leadership Development Series (2021) • Corporate Relations Co-Head, Bondue Business Forum (2020) • Programmes Associate - Slightly Scarlet (2020) • Mentee, Leadership Development Series (2020)