Carmen Chaman, M.Ed., M.Sc., B.Sc.

Clear solutions move you forward. Senior HR Advisor Strategic WF Planning & Reporting, GBA Plus SME, Coach, Inspirational Mentor and community builder

Ottawa, Ontario, Canada

About

Summary Profile Multilingual, HR professional; as a Senior HR Advisor with a strategic lens on workforce planning and digital transformation, I bring expertise in aligning HR initiatives with federal priorities, developing performance measurement frameworks, and leveraging data-driven insights to support decision-making. My work spans the design of innovative planning tools, integration of AI in HR processes, and the synthesis of complex information into actionable strategies. I am committed to enabling organizational effectiveness through evidence-based planning, collaborative partnerships, and continuous improvement in HR service delivery. • Deep understanding of public sector HR, learning and development, and Indigenous affairs. Contributed to Open Government initiatives and digital transformation at INAC. • Acted as GBA Plus Focal Point at SSC, aligning departmental initiatives with federal priorities. Developed HRW sections into departmental reports (DP, DRR, TB Submissions, Digital Talent Survey, and MAF (current Risk and Compliance Process). • Supported budget proposals and performance measurement strategies, aligning HR planning with departmental priorities and resource allocation. • Contributed to the development of innovative tools such as the Key Positions Identification Tool at ISED, the Simplified G & C Report at INAC, and the Workforce Planning Performance Measurement Strategy at SSC. • Led cross-functional teams in the revision of Authority Delegation Training at CSPS and the review of the Personal Service Manual at PHAC. • Conducted environmental scans (PESTLE, 360) to inform strategic planning and mitigate organizational risks (Risk-based Audit Plan - HRW section). • Successfully advocated for diversity and inclusion initiatives. Chaired INAC Visible Minority Employees Network and represented it at the National Committee of Champions and Chairs. • Developed data collection strategy, Logic modules for the WF framework for WF planning at SSC • Used Power BI and MyList to analyze workforce data and prepare decision-making materials for senior management. • Developed Environmental Scans, GBA Plus Reports to communicate insights and drive action. • Strategic HR Expertise: Contributed to the design of HR planning tools and performance measurement frameworks. Supported departmental HR planning cycles and policy priority-setting. • Developed and delivered training for managers and executives. Contributed to employee engagement through diversity and inclusion initiatives. • Public Service Dayforce HR - Pay Transformation contributor

Experience

  • Senior HR Advisor - WF Planning at Government of Canada
    Mar 2019 - Present · 7 yrs 4 mos

    Strategic HR & Workforce Planning Spearheaded strategic workforce planning (SWFP) initiatives, integrating AI-driven HR digital transformation, performance measurement frameworks, logic models, and KPI development. Aligned HR initiatives with federal priorities, supporting HR Business Partners across branches during the annual WFP cycle (e.g., identifying workforce needs, learning needs analysis, official languages, EEDI targets). Drafted briefing notes and presentation materials for decision-making, awareness, and information purposes, synthesizing complex reports and documents into actionable insights. Contributed to departmental reporting by developing HRW sections for key documents including Departmental Plans (DP), Departmental Results Reports (DRR), Treasury Board submissions, Annual Digital Talent Survey, and MAF (Risk & Compliance Process). Innovation & Performance Measurement Supported budget proposals and performance measurement strategies, ensuring alignment between HR planning, departmental priorities, and resource allocation. Designed and implemented innovative WFP tools such as the Key Positions Identification Tool and the Workforce Planning Performance Measurement Strategy. Conducted environmental scans (PESTLE, 360) to inform strategic planning and support risk mitigation efforts (e.g., Risk-Based Audit Plan – HRW section). Developed and executed a data collection strategy for the Workforce Framework’s “4 Rs”: Recruitment, Retention, Reskilling, and Release. Digital Tools & Analytics Leveraged MS Office Suite, SharePoint, Power BI, MyList, and OneHR Dashboard to analyze workforce data and prepare decision-support materials for senior leadership. Produced Environmental Scans and GBA Plus Reports to communicate strategic insights and drive evidence-based action. Demonstrated expertise in Dayforce HR – Pay Transformation application (Workforce Management module), Power BI, and digital learning platforms.

  • ClearSol Founder & CEO, CLB Assessor, Trainer, Facilitator, Business, NGO & Nonprofit Consultant at www.clearsol.ca
    Oct 2009 - Present · 16 yrs 9 mos

    • ClearSol.ca. Consulting small business, NGOs. non-profits, and individuals on: Business plan and proposal writing, career and cross-cultural competence coaching, language assessment, tutoring, training, translation and interpretation. • Educational Development Consulting: needs analysis and Instructional Design. • Formative/Internal Program Evaluation Consulting. Evaluation tools/ survey development, administration and analysis, working/focus group facilitation. • Language Assessment (Canadian Language Benchmarks certified). • Strategic planning, performance measurement framework, logic models, result chain development.

  • Learning Advisor at Canada School of Public Service
    Feb 2018 - Mar 2019 · 1 yr 2 mos

    CSPS Learning Programs Branch. Foundational and Specialized Learning • Authority Delegation Training content update, establishing, maintaining partnerships and liaising with SMEs, internal and external stakeholders. • Analyzing information to create reports, design and develop a variety of adult learning solutions. • Writing and preparing reports and documents for senior management. • Developing and delivering presentations. • Internal and External client servicing, evaluating learning needs and providing advice and guidance on the development of strategies to address those needs. • Analyzing, planning, designing, implementing and evaluating learning programs. • Developing, writing and reviewing eLearning training materials.

  • Sr Business Analyst at Indigenous Services Canada | Services aux Autochtones Canada
    Jun 2017 - Feb 2018 · 9 mos

  • HR Strategic Planning Advisor, Corporate HR Planning at Innovation, Science and Economic Development Canada
    Nov 2016 - May 2017 · 7 mos

    •Promote and advise on HRP tools and processes in support of Business Partners’ development and implementation of their integrated business and HR plan •Develop recruitment program tools for Business Partners •Provide support, feedback on plans to enable sector clients to develop their HR Plans. •Provide support to HR Ops team on engaging team members •Participate actively in the human resources transformation by collaborating on change management initiatives •Participate in the development, review and implementation of strategies, practices, processes and tools •Review and make improvements to the student employment programs •Contribute to the implementation of recruitment strategies by business Partners and Sector Managers •Participate in the monitoring and evaluation of services and HR tools. • Establish a strategy to be used by business partners in promoting innovative recruitment option among sector managers • Develop factual information material and contribute to the attainment of Built in Canada Innovation Program outcomes: i.e. piloting of innovation