Carman Tong

Project Management Expert for Digital and Investment Operation within Finance Industry

Hong Kong SAR

About

• Dedicated project manager (current PMP practitioner) with a track record of on-time, on-budget successes for implementations • Seasoned project manager leading project team as large as 20 across front-end sales team and systems development team for both on-shore and virtual pattern • Trusted business advisor to chair steering committee for risk and issue

Experience

  • Project Manager at First Sentier Group
    Mar 2025 - Present · 1 yr 4 mos

    ● Oversee back office transition program on multiple workstreams (Transfer agency, fund operation, custodian and trustee etc.) ● Bridging between regional teams and external parties at all levels

  • Vice President, Project Manager, Technology & Operations Change at Allianz Global Investors
    Nov 2021 - Nov 2024 · 3 yrs 1 mo

    ● Manage project setup and governance by collaborating wide spectrum of stakeholders at all levels ● Perform impact analysis with Risk, Compliance, Legal and external vendor to comply with regulatory rules ● Facilitate effective business discussion to refine Target Operating Model (TOM) for process streamlining

  • Digital Release & Change Manager (Digital Market Activation Manager) at HSBC
    Jul 2017 - Nov 2021 · 4 yrs 5 mos

    ● Provide consultancy guidance to help stakeholders adopting digital change at scale and at speed from initial engagement through to ongoing feature enablement ● Proactive management for all business readiness activities such as training, communications, operational impact assessment, procedures, MI (Management Information) and release approach ● Effective bridging between on-shore and virtual stakeholders at all levels, including Digital Product Owners, Regional IT, Business Analysts, Quality Assurance, Marketing, Risk and Regulatory Compliance team ● Taking actions to mitigate risks and issues to ensure deliveries are within schedule and quality standards ● Adapting hybrid agile methodology using Confluence/Jira tickets for effective management

  • Fidelity International (Full-time · 10 yrs 1 mo)
    • Project Manager
      Dec 2012 - Jun 2017 · 4 yrs 7 mos

      ● Highly experienced in managing a wide range of regional projects with budget approximately USD1M, including digital web, middle-office operation (including risk and compliance) and backend technology data integration and compliance requirement handling ● Working across business analyst and virtual development team in China around 10-20 team members ● Collaborating with global teams for aligning organization strategic direction ● Transparent communicating with steering committee and project sponsor by escalating risks and issues in timely manner and closely monitoring end-to-end Agile or SDLC cycle

    • Senior Business Analyst / Business Analyst
      Dec 2010 - Nov 2012 · 2 yrs

      ● User requirement gathering from all level stakeholders and preparation of requirement documentation ● Coordinate and manage UAT testing for quality assurance ● Accountable for conducting user training for business users, as well as post launch support

    • Analyst Programmer
      Jun 2007 - Nov 2010 · 3 yrs 6 mos

      ● Involve in user requirement gathering sessions to understand business needs ● Responsible for coding development of web-based HR hiring system ● Collaborating with global teams for aligning organization strategic direction

  • Programmer at Johnson Stokes & Master
    Mar 2003 - May 2007 · 4 yrs 3 mos

    ● Actively participate in gathering business requirement from various stakeholders ● Collaboratively developing web-based knowledge center system ● Preparing user guide and system specification document