Carly Lortz

Future Health Psychologist | Passionate About Employee Well-Being, Organizational Health, and Data-Informed People Operations

Kaysville, Utah, United States

About

Detail-oriented and proactive operations professional with extensive experience in administrative support, coordination, and employee-facing operations. Known for anticipating needs, staying ten steps ahead, and bringing calm to chaos. I specialize in streamlining daily workflows, managing complex processes, and supporting teams in fast-paced environments with a people-first mindset. With a passion for organization, communication, and workplace wellbeing, I’ve built a strong foundation in project coordination, internal communications, and operational support across HR and operations functions. I bring hands-on expertise in Microsoft Office Suite (Excel, Outlook, and Teams), ServiceNow, Agiloft, Workday, UKG, and Slack. Currently pursuing a Master’s in Health Psychology, I’m especially drawn to how workplace systems and human behavior intersect—helping teams feel supported while keeping operations running smoothly. I believe great operations partners don’t just manage tasks—they help create environments where people can do their best work. 💼 Certified in Administrative Productivity, Microsoft Excel (100–300), Executive Calendar & Email Management, Project Coordination, Professional Communication, and Emotional Intelligence. Let’s connect if you’re looking for a detail-driven, people-centered team player who helps leaders and teams work smarter, not harder.

Experience

  • Lash Extension Specialist at Lashganda
    May 2026 - Present · 3 mos

  • Operations Coordinator at Hagerty
    May 2025 - Nov 2025 · 7 mos

    Supported day-to-day business operations by managing documentation, data entry, and tracking tasks across ServiceNow and Microsoft Office platforms. Assisted with new-hire onboarding and offboarding coordination, including access setup, system permissions, and compliance checklists. Partnered with HR, Finance, and Legal teams to support internal workflows and ensure timely completion of operational requests. Created and maintained process documentation to improve clarity and consistency across departments. Cross-checked data between systems to verify accuracy and support payroll, procurement, and project reporting needs. Handled internal communication and follow-ups through Slack and email, ensuring requests were acknowledged and resolved quickly. Assisted with tracking and reporting on key operations metrics for leadership review. Contributed to company-wide process improvement efforts by identifying workflow gaps and suggesting solutions. Maintained confidentiality and accuracy while handling sensitive company and employee information.

  • Operations Coordinator at Maverik, Inc.
    Jul 2022 - Mar 2025 · 2 yrs 9 mos

    Coordinated and streamlined operational processes to enhance efficiency and support company-wide initiatives. Planned and executed employee engagement programs, ensuring alignment with organizational goals and culture. Managed administrative tasks, data organization, and reporting to support informed decision-making for leadership. Collaborated with cross-functional teams to improve internal communication and optimize workflow processes. Provided reliable operational support to HR, payroll, and department leads, maintaining accuracy and confidentiality in all documentation. Recognized for proactive problem-solving, strong communication, and the ability to anticipate team needs in a fast-paced environment.

  • Full-time parenting at Career Break
    Dec 2021 - Jul 2022 · 8 mos

  • Lash Artist at Truebeauty Forever
    Oct 2020 - Nov 2021 · 1 yr 2 mos

    Applied semi-permanent eyelash extensions, including classic, hybrid, and volume sets, tailored to clients' unique eye shapes and preferences. Conducted thorough consultations with clients to assess their style preferences and recommend appropriate lash types and lengths. Managed client communication, ensuring a high level of customer satisfaction. Maintained a clean and sanitary workspace, adhering to all hygiene and safety standards for lash application and removal. Demonstrated expertise in lash fills, refills, and corrections, ensuring clients maintained their desired look between appointments. Educated clients on aftercare techniques to extend the lifespan of their lash extensions and prevent damage.