Miami, Florida, United States
General Manager & Strategic Leader with over 15 years of experience driving business growth, operational excellence, and organizational transformation across diverse sectors. Expertise in strategic planning, operations management, financial oversight, and team leadership, delivering high-impact results and maximizing efficiency, profitability, and client satisfaction. Passionate about innovation, continuous improvement, and client experience excellence, recognized for fostering high-performance teams and creating sustainable business value.
Lead the strategic direction and daily operations of a luxury transportation company in Miami, ensuring operational excellence and exceptional client experiences: Strategic Management: Develop and execute long-term business strategies focused on profitability, growth, and market positioning. Operations Supervision: Oversee logistics, vehicle fleet management, and human resources to maximize efficiency and maintain premium service quality. Leadership & Team Development: Build, lead, and motivate high-performance multidisciplinary teams to consistently meet luxury service standards. Customer Experience & Public Relations: Ensure VIP clients receive personalized, discreet, and flawless service, fostering loyalty and satisfaction. Marketing & Brand Positioning: Design and implement marketing strategies to strengthen the company’s presence in the high-end transportation sector. Innovation & Continuous Improvement: Introduce advanced technologies and sustainable practices to improve operations and enhance the customer journey. Regulatory Compliance: Ensure strict adherence to safety, quality, and sustainability standards.
Lead the strategic direction and daily operations of a luxury transportation company in Miami, ensuring operational excellence and exceptional client experiences: Strategic Management: Develop and execute long-term business strategies focused on profitability, growth, and market positioning. Operations Supervision: Oversee logistics, vehicle fleet management, and human resources to maximize efficiency and maintain premium service quality. Leadership & Team Development: Build, lead, and motivate high-performance multidisciplinary teams to consistently meet luxury service standards. Customer Experience & Public Relations: Ensure VIP clients receive personalized, discreet, and flawless service, fostering loyalty and satisfaction. Marketing & Brand Positioning: Design and implement marketing strategies to strengthen the company’s presence in the high-end transportation sector. Innovation & Continuous Improvement: Introduce advanced technologies and sustainable practices to improve operations and enhance the customer journey. Regulatory Compliance: Ensure strict adherence to safety, quality, and sustainability standards.
Led the company’s financial strategy and ensured sustainable growth in the luxury transportation sector by overseeing all financial operations: Budget & Cost Management: Developed and managed annual budgets, monitored operational expenses, and implemented cost-optimization strategies to maximize profitability. Financial Planning: Designed long-term financial strategies and evaluated investment opportunities to drive business expansion. Treasury Management: Oversaw cash flow, debt management, and secured financing solutions to maintain liquidity and operational stability. Financial Analysis & Reporting: Delivered comprehensive financial reports, KPI dashboards, and profitability analyses to support executive decision-making. Compliance & Auditing: Ensured full compliance with tax regulations and successfully managed internal and external audits. Risk Management: Identified, assessed, and mitigated financial and operational risks to safeguard company assets. Stakeholder & Investor Relations: Maintained transparent communication with shareholders and investors, providing regular financial performance updates.
CharterUP is a growth-stage technology company focused on changing the way the world travels. The 2nd fastest-growing private company in the U.S. and first fully integrated charter bus platform for Fortune 500 corporations, schools, consumers, and operators, CharterUP is disrupting large scale transportation and mobility through powerful and scalable technology. CharterUP makes it possible to book a bus in just 60 seconds, connecting customers to over 6,000 buses and hundreds of operating partners nationally on its proprietary technology platform. Promoting transparency, accountability, and accessibility in the group booking experience, the company’s platform provides real-time data on all charter services, featuring on-demand quotes for custom itineraries, embedded payment capabilities, live trip tracking, and more
Directed the Project Management Office (PMO), providing strategic guidance and ensuring the successful execution of high-impact projects: Strategic Planning: Designed and led the development of the 2021–2024 Institutional Strategic Plan, aligning project portfolios with organizational goals. Investment Project Oversight: Structured and evaluated investment projects, ensuring alignment with company growth objectives. Financial & Budget Planning: Prepared the annual budget and multi-year financial plans, improving resource allocation and financial efficiency. Project Management Methodologies: Implemented a comprehensive monitoring and evaluation framework based on PMI and SCRUM principles, enhancing project delivery and operational performance. Training & Capacity Building: Provided guidance and mentoring to project teams, ensuring best practices and effective resource utilization.
Led the strategic planning and project portfolio management for the Metropolitan Waste Management Company, driving organizational transformation and operational efficiency: Strategic Planning: Designed and executed the 2021–2024 Institutional Strategic Plan, establishing a clear roadmap for organizational growth and sustainability. Investment Project Management: Directed the design, structuring, and implementation of high-impact investment projects aligned with environmental and operational objectives. Financial Oversight: Prepared the annual budget and multi-year financial projections, optimizing the allocation of resources. Project Management Methodologies: Implemented a comprehensive monitoring and evaluation framework based on PMI and SCRUM principles, ensuring efficient project execution. Sustainability Focus: Integrated sustainable practices into strategic planning and project design, improving environmental compliance and public service quality.
Led the strategic planning and project portfolio management for the Ministry, driving initiatives focused on sustainability, environmental impact, and institutional modernization: Strategic Planning: Designed and implemented the 2019–2023 Institutional Strategic Plan, aligning objectives with national environmental policies and international commitments. Investment Project Leadership: Directed the development and execution of high-impact investment projects, securing funding from international cooperation agencies and optimizing environmental programs. Innovation & Process Improvement: Created and launched an e-learning platform for training on strategic planning, project management, budgeting, and sustainability, improving knowledge transfer and capacity building. Project Management Methodologies: Applied PMI and SCRUM frameworks to monitor, evaluate, and optimize institutional project performance. International Representation: Represented the Ministry before organizations such as the World Bank, IDB, GEF, and GCF, strengthening partnerships and securing technical and financial support.