Carlos Escamilla

North America - System Integration Lead @ Colgate-Palmolive

Miguel Hidalgo, Mexico City, Mexico

About

Detail-oriented professional with proven teamwork, interpersonal, and leadership skills. Aiming to leverage my abilities to successfully fill any of the Customer Service & Logistics roles at your company. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.

Experience

  • Colgate-Palmolive (9 yrs 5 mos)
    • North America - System Integration Lead
      Mar 2025 - Present · 1 yr 5 mos

    • Americas Excellence Team Lead - Customer Service Leader
      Jul 2023 - Mar 2025 · 1 yr 9 mos

    • Hill's NA & CP Canada - Customer Service Leader
      Feb 2022 - Jul 2023 · 1 yr 6 mos

  • Honeywell (2 yrs)
    • SME Subject-Matter Expert
      Oct 2016 - Mar 2017 · 6 mos

      Understand, articulate and implement best practices related to my area of expertise. Lead or be an active participant of a work-group with the need for specialized knowledge. Provide guidance on how my area of capability can resolve an organizational need.

    • Customer Service Representative
      Apr 2015 - Oct 2016 · 1 yr 7 mos

      Order management, contact with customers around the world and resolve customer complaints via phone & email. // Contacto con clientes alrededor del mundo, creación de ordenes de compra requeridas por el cliente y tener control sobre la resolución de las mismas.