Singapore
Senior executive with 18+ years of operations management experience in leading freight forwarding and shipping line companies across Asia-Pacific and Europe, specializing in logistics management and supply chain optimization. Expert in growth strategy and account management, recognized for driving operational excellence and elevating the customer experience. Applying business process improvements and Lean Six Sigma to streamline global operations and raise profitability. Led and scaled high-performing multinational teams across 20 markets, managing up to 40 professionals. Technical Skills: Order and Transport Management Systems | Customer Relationship Management | Business Intelligence | Project Management | Programming Languages | Artificial Intelligence | Robotic Process Automation | Process Mining Interests: Thought Leadership | Executive Coaching | Strategic Networking I look forward to connecting with you. Contact me directly at [email protected] or call/WhatsApp me at +65 87832090.
Operations Training
Customer Experience
Operational Processes and Systems
Business Process and Systems
Key Accounts Department