Zurich, Switzerland
I am a professional with a strong interest in branding, customer relationship management and procurement. Taking projects from brief to planning and to completion is a fundamental competence in my career progression so far. I am a reliable and dedicated team player who is eager to learn with a positive and enthusiastic can-do attitude. Specialties: - Purchasing - Project Management - Customer Relationship Management IT Knowledge: - Macintosh/ Windows - MS Office - Lotus Notes
• Lead end-to-end management of Owner-Furnished Items (OFI) for real estate projects across the EMEA region by driving efficiency, cost control and enforcing a strict alignment with brand and quality standards. • Manage all scope requirements, supplier strategy, volume forecasting, contract negotiations, purchase requisitions and overseeing of logistic processes (incl. shipping, receiving, and cost reconciliation). • Champion the continuous improvement of processes through tool adoptions and strategic problem-solving by ensuring consistent, on-time, and on-budget project deliveries. • Act as a guardian of the On's brand by sourcing OFI that reflect commitments to quality, innovation, and sustainability, while seamlessly integrating with design intent and functional requirements. • Contribute to the creation of inspiring, community-connected environments that enhance customer and employee experiences through thoughtfully curated OFI. • Partner cross-functionally with legal, procurement, special projects, designers, and external suppliers to establish robust agreements and meet project objectives; this includes supplier onboarding and quality assurance.
EMEA Responsibility •Develop and implement sourcing strategies for key product groups (e.g. store fixtures, mannequins, retail lighting, flooring, VM props and other custom elements) and shopfitting services (incl. raw material and bulk order planning, production splits, cost control, payment terms, quality standards, sourcing strategies and inventory management) •Manage end-to-end order processes (incl. order confirmations, timeline coordination, complaint and claim processing) and other project related needs (incl. delivery coordination, invoicing support, etc.) •Responsible for procurement cost analysis to evaluate supplier proposals, identify cost-saving opportunities and support data-driven purchasing decisions •Key interface between local project managers, Triumph subsidiaries, central/ global functions, external suppliers and general contractors to deliver successful project rollouts •Lead and support cross-functional initiatives by supporting custom fixture developments, prototyping and implementations across EMEA (and on occasion ASIA) •Tender process lead and overall responsible for the preparation of the required documentation packages (RFI, RFQ, RFP) and needed analysis tools to ensure that internal and external requirements are met •Strategic management of product groups (all concepts) and optimization of store concept cost efficiencies •Support contract/ framework agreement negotiations with suppliers •Responsible for procurement related documentation (e.g. order sheets, manuals, supplier contracts, obligations to receive, cost analysis tools to support decision-making and budget processes, etc.). •Review of guidelines and other cross-functional documentation from other functions (e.g. Store Design, Store Planning, VM, Legal) •Supplier portfolio management (incl. quarterly and annual assessments of supplier performance and turnover) •Project Management for the development of the new Partner Store Concept and special channel initiatives
European Responsibility / POS Development •Development and implementation of sourcing strategies for all relevant product groups to ensure a consistent supply of goods in respect to quality, cost and time •Tendering and prototyping of all material groups related to retail and wholesale •Handling of all incoming orders and local support with order confirmations, delivery coordination, invoicing and other project related requests •Stock management of fixtures, mannequins, lighting, flooring and other customized elements •Optimization of cost efficiencies of all store concepts •Regular assessment of supplier performance and turnover •Review of guidelines and development of procurement documentation •Key interface between internal and external stakeholders
European Responsibility / POS Development •Define and lead all processes and documentation related to sourcing, tendering and prototyping of all Triumph Store Design related products and materials, as well as POS items and services (according to brand design). •Lead and manage suppliers to ensure availability of required items in time, review & (re-)negotiate costs and review required quality standards. •Order management and stock control of all material groups used in retail and wholesale •Market research connected to special product requests related to POS by other global departments (e.g. VM, Marketing and Brand) or Triumph subsidiaries within European markets. •Support of the Head of Store Operations in contract re-negotiations and scope review with suppliers for Mystery Shopping and Footfall Counters. •Review and evaluation of products, processes and other documentation to control quality and costs whilst ensuring consistent levels of service provision to all customers. •Optimization of cost efficiency through negotiations with existing suppliers and research for new opportunities/ ventures without losing quality. •Continuous review of all tools related to ordering and managing store concept elements (as the base for design development and production processes). •Supplier database management. •Store sample management. •Invoice processing (allocation and submission).
• Supported the Senior Vice President, Vice President and Marketing Team with administrative tasks and by carrying out general research and assisting in project-based work. • Maintained and updated competitive analysis and carried out additional research on new product innovations. • Updated and maintained Promotion, Operation and Creative Tracking notes. • Assisted in planning and coordinating retailer presentations. • Acted as a demonstrator for La Prairie products at the CEW Beauty Awards in New York in 2011 and assisted the Public Relations Team before and during press events. • Showroom and Conference Room maintenance.
• Prepared loans and messengered samples. • Was in charge of showroom maintenance and inventory. • Assisted in planning and coordinating the opening of the first man store ‘Hermès Man on Madison’ worldwide. • Assisted during the Hermès Gallery openings (both at the event and in press initiatives). • Ran the office during absence of supervisors (e.g. business trips or events).
• Issued company presentations and research charts. • Assisted in putting together catalogs, direct mail and brochures for clients. • Took part in finding ways for product distribution and researched new store locations for clients.