Dublin, County Dublin, Ireland
With 15+ years’ experience spanning global tech, higher education, and creative industries, I’m confident program and events leader focused on building community, culture, and brand connection through strategic engagement. I'm currently focused on supporting MongoDB's spoke offices in europe, as well as international team visits to our Dublin HQ. Previously, I led employee experience programs at Meta on a fixed-term contract, delivering global employee engagement activations across 100+ offices. Every project, from high-impact toolkits to flagship in-person events, was built to support business goals by strengthening culture, increasing connection, and driving meaningful engagement at scale. My career journey includes engineering enablement at Zendesk, and working with the marketing team at Griffith College, where I led digital engagement project coordination. I’ve also delivered award-winning campaigns as a Senior Manager at Davis Events & Experiences, one of Ireland's leading creative agencies, managing major programs for clients across tech, food, education, and the arts. I spent five formative years as Education Officer at the National Gallery of Ireland, designing national outreach programs and driving inclusive public engagement. I also served as Events Officer with the Association of Irish Art Historians, where I curated a busy calendar of member events. I bring a strong mix of creative leadership, operational excellence, and cross-sector experience, with a proven ability to connect strategy to purpose, and people to each other. I speak English and Spanish and hold qualifications in cultural policy, digital technology, and communications.
As Global CX Program Manager at Meta, I lead global and local initiatives that strengthen culture and employee connection across Meta’s international sites. My role bridges strategic event planning with hands-on delivery—crafting playbooks, driving community activations, and collaborating across functions to bring Meta’s values to life through unforgettable experiences. Key Achievements: - Led the end-to-end development of global event toolkits and playbooks, enabling consistent rollout of tentpole initiatives across sites worldwide. - Designed and executed large-scale cultural engagement events in Dublin, managing all logistics including AV, catering, security, entertainment, and facilities. - Collaborated with cross-functional partners and external vendors to deliver high-impact programs aligned to Meta’s mission and internal goals. - Managed event communications, vendor relationships, budget processes, and contract negotiations for smooth, on-budget delivery. - Captured and applied employee feedback and event data to improve experience quality and drive continuous program enhancement.
As project coordinator, I had responsibility for facilitating the successful and timely delivery of Griffith College's diverse portfolio of digital projects by managing various administrative and operational tasks. These responsibilities included creating and updating project documents, such as schedules, budgets, reports, and SLAs. Additionally, I oversaw communication with project team members, clients, vendors, and other stakeholders to ensure alignment and collaboration. It was also my responsibility to organise and attend project meetings, take notes, follow up on action items, track and report on progress, issues, risks, and changes. I also coordinated and managed resources such as materials, equipment, personnel; while providing support and guidance to team members and resolving any project issues or problems.
As the Program Specialist for Engineering Events at Zendesk, I managed the end-to-end planning and execution of global conferences, including the annual Zendesk Tech Summit with 2,000+ attendees. I oversaw eight technical tracks, curated 200+ sessions, and ensured a seamless project workflow by managing timelines, budgets, and stakeholder communications. I led community-building initiatives that directly impacted attendee collaboration and post-event networking. My expertise in project management streamlined virtual event platform development and improved operational efficiency in coordinating global programs for both live and remote participants. By working closely with cross-functional teams, I aligned project outcomes with business goals, while my comprehensive data analysis and reporting drove continuous improvement in future enablement programs.
As Senior Account Manager, I provided client services; project research and scoping; budget planning and control; communications, scheduling, resourcing and milestone delivery; to deliver high quality, effective and successful projects, programs and events for clients over several distinct industries. Tenders, team building, strategy, communications, customer experience, corporate brand marketing and more.