Istanbul, Türkiye
Subject-Matter Expert with background in administration, experienced in logistics, operation and customer service. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Proficient in both verbal and written Turkish and English. Motivated to learn, grow and excel in business.
- Processed and entered customer orders into a database and provided proactive customer service for accounts. - Monitored and reported on transportation costs. - Made and monitored the export documents. - Liaised between warehouse personnel and customers to facilitate account and operational needs. - Tracked orders and notified customers of status or potential delays. - Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. - Ensured that goods were delivered to and from suppliers, warehouses, and distribution centers on time and at the lowest possible cost. - Constantly communicated all across Europe with oral and written English.
Provided sales and customer service assistance.