New York City Metropolitan Area
SOLUTIONS ARCHITECT I have a comprehensive career in the Telecommunications/Networking industry with broad experience from design to implementation of wireline and wireless solutions for high-profile global organizations. Expert in driving advanced technologies and solutions accomplished by matching customer needs with service values and capabilities. Technical sales leader partnering with sales to propose custom solutions to win business from new and existing customers. Regarded as a team player adept at understanding and aligning customer needs and requirements with appropriate product and service solutions.
Develop solutions for businesses in the retail and hospitality vertical covering the NY Metro and Boston regions.
Promoted to provide primary engineering support for Sprint Business Sales, augment peers, sales executives, and customers to drive sales in the most complex, demanding, and highly visible accounts in New York Metro. • Provided strategic direction regarding technologies & solutions to the sales team. • Actively participate in customer meetings to uncover opportunities and recommend solutions. • Developed relationships with customer contacts to help grow accounts. • Conducted knowledge transfer sessions with sales, other Solutions Engineers, and other internal/external organizations on solutions, technologies and industry trends, including presentations to internal/external audiences. • Maintained an in-depth and comprehensive understanding of solutions, technologies, and services relevant to Sprint and the telecommunications industry. • Provided pre and post-sales engineering support, prepare technical responses to RFP’s for global WAN solutions, perform network assessments, and recommend new solutions to lower TCO while improving network reliability.
Recruited into Sprint’s Messaging Operations to maintain IBC manufactured data switch. • Maintained data switch software and hardware, led system enhancements and expansion to meet demand over a 10-years. • Implemented & maintained X.25, LAN, desktop computers, file & print servers for Customer Service/Operations department.