Greater Hamilton (Burlington) Metropolitan Area
I’m an analytical and results-driven Data & Business Intelligence Analyst with over six years of experience working at the intersection of data, technology, and financial services. My expertise lies in transforming complex datasets into actionable insights that drive operational efficiency and informed decision-making. Throughout my career, I’ve successfully implemented data automation workflows, created executive dashboards with Power BI, and enhanced data accuracy through rigorous validation processes. I am highly proficient in SQL Server, Excel, Access, and Power BI, and have supported cross-functional teams including finance, IT, and customer service. My goal is to continue leveraging my skills to improve performance metrics, streamline reporting processes, and contribute to business success in a dynamic, growth-oriented organization. Let’s connect if you’re looking for a dedicated data professional who thrives on problem-solving and continuous improvement.
- Operate industrial cutting machinery while ensuring precision, quality standards, and adherence to safety protocols. - Track and classify products based on color, material, size, and reference codes to maintain structured and analyzable inventory records. - Manage product allocation and distribution based on client requirements, delivery schedules, and order priorities. - Monitor production volumes and timelines to support workflow planning and on-time order fulfillment. - Prepare and validate customer orders, ensuring accuracy in product specifications and quantities prior to shipment. - Collaborate with logistics and shipping teams to optimize delivery processes and reduce delays. - Maintain organized datasets related to inventory, orders, and production output to support operational visibility. - Identify inefficiencies in sorting, packaging, and distribution processes, contributing to workflow improvements. - Ensure workplace organization and compliance with safety standards to support consistent operational performance.
● Coordinated and managed inventories for donation programs, supporting low-income communities. ● Assisted in internal and external communications, enhancing outreach and engagement for community activities.
• Supported data analysis, process automation, business intelligence reporting, and client support across banking and financial services, delivering actionable insights, operational efficiencies, and enhanced customer satisfaction. • Designed and optimized digital forms for internal and external clients, enhancing user experience and streamlining data collection processes. • Managed, cleaned, and analyzed large datasets using SQL Server to support business intelligence initiatives. • Developed interactive Power BI dashboards for trend analysis, KPI monitoring, and forecasting, improving executive visibility by 20%. • Automated reporting processes, reducing manual report generation time by 25% and increasing reporting efficiency across departments. • Collaborated cross-functionally with finance, operations, and IT teams to identify business requirements and deliver data-driven solutions. • Enhanced executive report accuracy and supported strategic decision-making through advanced predictive analytics. • Provided personalized support to clients throughout collections processes, ensuring clear communication and positive customer interactions. • Designed and implemented automated reporting tools using advanced Excel functions and Microsoft Access, reducing reporting time by 30%. • Monitored and ensured data integrity and quality in management reports and analytics, resolving inconsistencies. • Increased client satisfaction by 15% and payment rates by 10% through more effective communication strategies and process improvements. Education & Certifications