Northwich, England, United Kingdom
PROFILE - Experience in generative agentic AI integrating psychometric profiling IP into enterprise ecosystems, driving growth - Defined strategies and multi-year product roadmaps and orchestrated Agile delivery of complex digital transformations and app development - Led cross-functional product teams and delivered products used by millions of users globally. - Salesforce and Microsoft Enterprise app development expertise to create connected workplace value propositions EXPERTISE - Building customer facing generative agentic AI- Managing a £million product portfolio to hit company KPIs - Developing and implementing product strategies in line with core visions, and analysing feedback from customers, end users and stakeholders to shape requirements and features. - Leading teams of Product Managers, providing guidance, support and fostering a culture of collaboration and innovation. - Solid and extensive experience in driving product development through lifecycles, defining roadmaps, prioritising feature backlogs and continually iterating solutions to ensure the achievement of both customer and commercial aims. - Requirements gathering / analysis through workshops, creating functional specifications /undertaking functional use case design, providing development support, coordinating UAT and facilitating training. - Championing high-quality UX by working closely with design and engineering teams to deliver intuitive and user-friendly product features.- Directing projects through full project lifecycles and in accordance with industry standards and best practices (Agile, SAFe, Waterfall) with experience in evangelising and building excitement for new products and services. - Knowledge of development frameworks / processes, including Agile ceremonies / meetings,backlog refinement / grooming, sprint planning, daily stand-ups, sprint reviews and retrospectives. - Communicating effectively with stakeholders, ensuring product requirements and priorities are clearly understood and fostering a shared vision and purpose
- Leading a team of Product Managers, developing product visions / strategies and devising appropriate roadmaps to support core objectives in line with market needs and business goals. - Holding responsibility for translation of commercial objectives into compelling new features and enhancements. - Working closely with engineering, design, marketing and sales teams to ensure cohesive product development and successful launches that meet customer and market demands. - Prioritising features and improvements based on customer value, business impact and technical feasibility. - Assessing product enhancements to ensure a focus on activities with maximum value and alignment with product goals. - Acting as a primary bridge between business / operational teams and developers to meet core aims and objectives. - Attending daily stand ups, managing product backlogs and supporting UAT testing activities in line with expectations. - Continuously iterating solutions based on user feedback, changing market conditions and commercial requirements. - Acting as a primary point of contact for product related updates, providing regular reports to senior leadership and key stakeholders on progress, performance and challenges. Highlights - Rebuilt a 360 feedback product from an old to new customer platform for migration. - Built a Microsoft Teams SAAS app to integrate company IP to a new market. - Grown a £2 million product portfolio - Built a Copilot custom AI agent to embed and scale IP into customer enterprise systems
● Leading the community of practice, building the capability of agile excellence, applied through from client proposal to project delivery. ● Managing internal and external projects, including resourcing, commercials and financial management, as well as supporting new business. ● Building out existing client business and maintaining client relationships ● Acting as the Agile Delivery Lead for assigned projects. Deliverables ● Transformed a manufacturing company’s project processes by introducing the Salesforce Sales Cloud and Platform by building out the Sales Cloud app and an integrated custom fulfillment app ● Built an angular design system using Zero Height for a client to use for front-end application development ● Architected the delivery of a complete redesign and implementation of an order management system to be used to for the order and distribution government tax markers to applied to taxable products
Leading delivery from future experience incubators for application and integration projects
● Collaborating with the Product Manager to deliver and forecast releases using the SAFe Scaled Agile methodology ● Influenced and designed virtual PI ceremonies with innovative ways of working ● Working with Umbraco CMS and third party integrations to create a packaged product for the public sector ● Running user story mapping sessions to understand the goals, activities and releases of user stories ● Writing scenario acceptance in a BDD format ● Creating collateral for enabling sales to sell the product ● Mentor squad members to enhance processes and tools supporting the Scrum methodology ● Innovating SAFe ceremonies to work virtually through Covid-19 restrictions Deliverables ● Built a website build accelerator for the public sector using the GDS framework and integrations with Microsoft Dynamics 365 on a cloud agnostic architecture