Telford, England, United Kingdom
I bring expertise in delivering solutions to help organisations optimise their productivity and collaboration with Microsoft 365. With a track record of success in implementing transformational projects for clients across diverse industries, I have a deep understanding of the range of Microsoft products, specialising in SharePoint, Teams, Microsoft Viva & Copilot. My proficiency in guiding clients through the intricacies of Microsoft 365 enables me to offer tailored services that aligns with their requirements, objectives and ways of working. By collaborating closely with stakeholders to gain a robust understanding of their business objectives and requirements, I am adept at delivering solutions that transform their operations and drive growth for the modern workplace.
As a Microsoft 365 Consultant, I am responsible for developing and implementing modern solutions in Microsoft 365, Azure and the Power Platform. ∙ Designing modern solutions using Microsoft 365, Azure & Power Platform, providing guidance to stakeholders throughout the project delivery lifecycle. ∙ Providing recommendations and best practice to clients when migrating from legacy systems to modern Microsoft 365, Azure, and Microsoft Viva solutions. ∙ Advocating for the modern employee experience for clients and serve as a subject matter expert for Microsoft Viva.
As a Solutions Consultant, I collaborate with clients to understand their business objectives and requirements for SharePoint and Employee Experience. I design tailored solutions and provide expertise and support. ∙ Understanding business objectives and requirements for SharePoint, conducting analysis to develop comprehensive and complete solutions. ∙ Staying up-to-date with the latest features and roadmap items from Microsoft 365 to help shape organisational strategy for the implementation and adoption of new features. ∙ Supporting the delivery of key business solutions in SharePoint & Microsoft 365, deploying and implementing solutions in client environments, on time and on budget.
As a SharePoint Specialist, I am responsible for designing, implementing, and maintaining SharePoint solutions to meet client requirements. ∙ Collaborating with clients to understand their business objectives and SharePoint requirements, conduct needs assessments, and developing comprehensive SharePoint solutions. ∙ Configuring and deploying SharePoint sites and solutions, including customisations and data migration, providing on-going support and training to end users and administrators. ∙ Stay up-to-date with the latest SharePoint and Microsoft 365 trends and features to help develop roadmaps for clients.
As a Microsoft 365 Consultant, I am responsible for developing and implementing modern solutions in Microsoft 365, Azure and the Power Platform. ∙ Designing modern solutions using Microsoft 365, Azure & Power Platform, providing guidance to stakeholders throughout the project delivery lifecycle. ∙ Providing recommendations and best practice to clients when migrating from legacy systems to modern Microsoft 365, Azure, and Microsoft Viva solutions. ∙ Advocating for the modern employee experience for clients and serve as a subject matter expert for Microsoft Viva.
I have extensive experience in implementing and managing Microsoft solutions for clients, including SharePoint, Teams, Azure & Microsoft Viva. I have a proven track record of successfully delivering complex Microsoft 365 projects for clients across diverse industries and sectors. I pride myself on my exceptional customer service skills coupled with strong problem-solving and stakeholder management abilities, ensuring that clients receive high-quality, tailored solutions that meet their unique requirements and objectives.
I am a technical support professional with experience in resolving issues and fulfilling requests in a fast-moving environment. I use my technical acumen to diagnose, resolve, and provide permanent and robust resolutions to issues, closing incidents, and problem management investigation for recurring problematic issues. I perform system administration and networking tasks such as updating network configurations for access to various networks across the campus & Microsoft System Configuration Manager (SCCM) management for endpoints. I work with various business units to understand their technical requirements for a given solution, identifying the correct process or technology to help solve a problem or enhance productivity.