Liverpool, England, United Kingdom
A highly motivated, successful and results driven experienced manager specialising in Contract and Commercial Management, Procurement and Transformation and Change. With a proven track record for forging successful and credible internal and external relationships, in order to optimise and maintain high performance within the supply chain environment. Adept at managing critical multi-site operational supplier relationships with a reputation and gift for identifying risk, delivering process improvements and £multi-million cost saving benefits, in a highly regulated, fast paced, and evolving customer environment. Recognised for driving commercial efficiencies and leading digital transformation projects.
Responsible for delivering improved outcomes for clients by delivering and executing complex commercial and procurement programmes including finance and cost assurance transformation, contract compliance reviews, commercial management and assurance, third party risk management, negotiating deals, and modifying commercial arrangements.
Responsible for the management of the CCS print frameworks, helping deliver targets, and drive continuous improvement of the category team’s performance by supporting the delivery of the team’s commercial strategy, driving spend and savings, via compliant call off agreements, to deliver value for money to our customers.
Responsible for the relationship and performance management of Santander’s critical mailroom services (mail in/out, scanning, print & fulfilment, film and fiche). The role includes: strategy support, product development, contractual, commercial, financial and operational aspects of the supplier relationship.
Responsible for the relationship and performance management of Santander’s critical cheque processing services. The role includes: strategy support, product development, contractual, commercial, financial and operational aspects of the supplier relationship.
Responsible for enhancing control, identifying and mitigating risks to protect the bank’s customers by implementing and overseeing a Quality Assurance Control Model for the bank’s critical cash and cheque supply partners.