United States
• Schedule and adjust production based on customer requests, material availability, production capacity, and timely delivery • Process customer purchase orders, send confirmations, resolve customer concerns and issues • Coordinate production across departments (procurement, engineering, production, warehouse) • Communicate customer requests for prototype design and build to engineering; follow up to ensure results meet customer expectations • Research, monitor, record, and regularly present effects of changing tariffs on material cost • Lead and contribute to process improvement projects, e.g., excess finished goods inventory • Created seven SOP documents for work processes
•Monitor over $500,000 worth of packaging and ingredients inventory using JDE •Maintain inventory levels in response to plant usage •Issue purchase orders, obtain pricing, and get lead times from suppliers •Organize shipping to and from warehouse •Work with other departments to maintain plant productivity
• Manage and organize $300,000 of inventory • Service customers in person and over the phone • Deliver product to and service various industrial customers • Operate a forklift • Issue PO’s, obtain pricing, and get lead times from suppliers
• Ordered all materials and components for plant production. • Responded to customer inquiries for order statuses and requests to expedite orders. • Responsible for ordering, managing, and tracking all subcontractor parts for the plant. • Worked with suppliers and subcontractors to resolve issues to ensure on-time delivery of orders. • Investigated causes of and resolved issues that caused production to fall behind schedule. • Built and maintained good working relationships with hourly employees and co-workers. • Worked in interdepartmental team to help resolve issues such as excess inventory. • Diagnosed inventory problems with process mapping, fishbone diagram and other tools.
• Conducted research on the US and China trade war, the resulting tariffs, and how they affect international supply chains • Analyzed applications by companies for tariff exemptions • Compiled research result into Excel database and PowerPoint slides • Researched and compiled supplier and financial information on GM and FCA