Brisbane, Queensland, Australia
With over a decade of experience across the Australian and Queensland Governments, I specialise in executive advisory, strategic coordination and policy within complex public sector environments. I currently serve as an Executive Officer within the Queensland Ambulance Service, acting as a trusted advisor supporting the Office of the Executive Director, Finance. In this role I work closely with senior leadership to coordinate executive priorities, provide strategic support and ensure the effective management of governance, operational issues and cross-portfolio initiatives. My role requires the ability to navigate ambiguity, connect stakeholders and translate complex information into clear advice to support decision-making at the executive level. I am known for my ability to bring structure to complex problems, build strong relationships across agencies and ensure priorities are delivered through effective coordination and follow-through. My background spans both federal and state government, providing a strong understanding of policy development, governance frameworks and how large organisations operate at the strategic and operational interface. I am passionate about supporting leaders to deliver outcomes that matter, and I am particularly drawn to roles that combine strategy, policy, governance and operational coordination.
Provide strategic executive support to the Executive Director of a complex corporate services portfolio, enabling informed decision-making through proactive coordination, prioritisation, and high-quality briefing. • Lead the coordination of executive workflows and priorities, ensuring alignment across business areas and timely delivery of critical outcomes. • Prepare concise, high-impact briefs, correspondence, and governance materials, translating complex operational and policy matters into clear, actionable advice for senior leaders. • Anticipate emerging issues and executive requirements, identifying risks and implementing practical solutions to support continuity and efficiency of operations. • Act as a key liaison between executive leadership and internal stakeholders, facilitating cross-functional collaboration and ensuring consistent, well-informed communication flows. • Exercise sound judgement in a fast-paced environment to triage competing priorities, escalate critical issues, and support effective decision-making under pressure. • Support governance, assurance, and compliance processes, contributing to the integrity and quality of executive outputs and organisational decision-making. • Identify and drive improvements to executive support processes, enhancing coordination, visibility of priorities, and overall effectiveness of the leadership team.
● Led the interpretation and implementation of complex legislation and policy initiatives, ensuring operational staff effectively exercised delegated powers and aligned with government priorities and compliance standards. ● Authored high-impact policy documents and ministerial briefs, translating complex legislative content into clear, actionable insights for senior leaders and key stakeholders. ● Simplified intricate legislative matters for diverse stakeholders, influencing policy decisions and advocating for improvements to enhance program outcomes and service delivery. ● Led the design and implementation of inter-departmental policies, driving collaboration across agencies and ensuring alignment with broader organisational and government objectives. ● Managed and mentored a team of APS5 Policy Officers, overseeing performance, offering strategic guidance, and fostering their professional development to ensure high-quality program delivery. ● Spearheaded policy initiatives during emergency responses (e.g., bushfires, floods, COVID-19), enabling rapid organisational adaptation and ensuring continued service delivery under challenging conditions.
● Led strategic policy reforms and change initiatives, driving the end-to-end delivery of key projects that improved organisational performance and aligned with government priorities. ● Facilitated high-level workshops with senior executives, delivering clear communications on current initiatives and future plans, fostering alignment and informed decision-making. ● Managed and mentored a team of APS5 and APS6 policy officers, prioritising professional development and driving performance improvements through coaching and tailored support. ● Represented Services Australia at Senate Estimates, giving expert advice on policy and program delivery, enhancing the agency's profile with Parliament and stakeholders. ● Collaborated with external government agencies, offering strategic advice on policy and program matters, and strengthening inter-agency relationships to drive innovation and improved outcomes.
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