Chris Adams

Re-imagining the future of work @ Cisco

Raleigh-Durham-Chapel Hill Area

About

Throughout my career, whether I was selling soccer jerseys or more recently navigating Fortune 500 customers though transformational technology decisions - My approach has always been pretty simple: Work hard, stay curious, treat people well, and bring positive energy into every interaction. I believe optimism, preparation, and consistency matter, especially when helping clients deliver high-profile outcomes and delivering on sales metrics. I take pride in being someone customers and teammates can trust to stay steady, solutions-oriented, and focused on outcomes while never taking myself too seriously.

Experience

  • Cisco (Full-time · 6 yrs 6 mos)
    • Account Executive; Collaboration Technologies
      Oct 2023 - Present · 2 yrs 10 mos

      With a passion for how people and companies can work better, I leverage best-in-class collaboration solutions from Cisco to help our customers empower their users and customers to work and live effectively in a hybrid world. Specialties: Calling + UCaaS, Hybrid Work/Intelligent Workspaces, AVoIP, Customer Experience (CPaaS and Contact Center) Awards: Sales Champion FY25 (236% attainment, 105% region growth)

    • Collaboration Specialist - Inside Sales
      Mar 2023 - Oct 2023 · 8 mos

    • Customer Success Manager - Commercial Americas
      Feb 2020 - Mar 2023 · 3 yrs 2 mos

      I take a hands-on and consultative approach to help customers deliver a best-in-class collaboration experience for their end users with an emphasis on fast time to value and driving maximum ROI from their Cisco Collab (Webex) services. Through discovery, implementation, onboarding, and expansion - I am obsessed with delivering a modern solution to hybrid work for my clients. Ask me how it's done, I'd love to chat!

  • National Account Manager at Surf Sports Inc.
    Jan 2017 - Feb 2020 · 3 yrs 2 mos

    For over 30 years, Surf Soccer has been an industry leader in the competitive youth soccer landscape. Our mission is to provide best in-class experiences and opportunities to young athletes. Through our strategic partnership program, called 'Surf Nation,' we strategically affiliate with soccer clubs throughout the US and deliver premier benefits through player development, coaching collaboration, and back-end business solutions to promote club growth and health. I manage over 20 club partnerships (up from 8 in 2017), delivering benefits to empower their success, while constantly looking for opportunities to grow the Surf brand in new markets and drive revenue back to Surf Sports. I also manage our club relations with various corporate partners such as Nike, Soccer.com, The Coaching Manual, and more.

  • Sports Endeavors (5 yrs 9 mos)
    • National Account Manager
      Mar 2014 - Jan 2017 · 2 yrs 11 mos

      Pioneer position focused on growing and managing several National and International Youth Soccer Organizations. Highlights include: 100% customer retention YOY 2015: 164% Market Growth, including $1.4MM in new business acquisition

    • Team Marketing Manager
      Aug 2012 - Apr 2014 · 1 yr 9 mos

      Lone marketing position overseeing $200MM+ Team Sales department Sole focus on customer acquisition and retention, consumer conversion, and most importantly, increasing Soccer.com's Net Promoter Score.

    • Account Executive
      May 2011 - Sep 2012 · 1 yr 5 mos

      Oversee all Institutional and Single Team sales in the states of California and Hawaii. 30% growth in book of business in first year.

  • Marketing Coordinator at Princeton Tec
    Jun 2010 - May 2011 · 1 yr

    Strategically develop marketing campaigns in order to drive sales and promotion of products to our retail partners. Methods include; creation sales catalogs, social media campaigns, and collaboration with industry athletes to promote products. Lead market launch of multiple new products across cycling, outdoor, and tactical markets. Identify opportunities, research new product possibilities, and collaborate with sales team to create campaigns which boost annual sales on a limited budget. Customer interface through Key accounts and affiliations such as EMS, LL Bean, and REI. Assist sales organizations in maintaining relationships. Sell and present products live one-on-one at select industry trade shows. Play Bike Polo on Wednesdays.

  • Sales and Marketing Intern at Princeton Tec
    Jun 2009 - Aug 2009 · 3 mos