Istanbul, Istanbul, Türkiye
Results Oriented, ownership and responsibility, Teamwork concept, identify and develop the technologies
• Co-ordinating the Operation Team • Manage and monitor the project plan to ensure successful completion of the plan activities and delivery of the project on schedule • Manage and monitor the budget to ensure that the project is delivered within budget. • Analyze customer needs and architect solutions that meet these requirements • Support the sales activities of the sales managers • To Develop Technology Cost Saving Strategies • To Identify innovative technology ideas • Co-ordinating and developing Telecom Operators Relationship • Co-ordinating and developing Partner’s Relationship • Provide Stuff motivation • Managing and leading the Support (Helpdesk) , Infrastructure Services, Network and Security, Collaboration, POS Operation teams • Deal with third parties (vendors and partners) for proper solution designs and integration of the products and services, • Administrative discipline of hiring and developing employees so that they become more valuable to the organization • Managing Data Center Operations • Define, develop and report on process KPIs at ITSM platform (ServiceNow) • Create SLA based ServiceNow Reports and Dashboards • Facilitates the discussion between Problem owners and the infrastructure teams to apply lessons learned through root cause analysis to outline objectives that can be completed to design more resilient systems. • Project management for Cloud Computing • To Pursuit and Investigate the New Technologies (Such as SD-WAN, Cloud based Security Systems) • Productivity, Resource Evaluation, Control and Planning, improving Operational Business Processes, • Coordination with the Project & Consulting team
• Project Management • Co-ordinating the project team (4 Stuff) • Manage and monitor the project plan to ensure successful completion of the plan activities and delivery of the project on schedule • Manage and monitor the budget to ensure that the project is delivered within budget. • To Develop Technology Cost Saving Strategies • To Identify innovative technology ideas • Co-ordinating and developing Telecom Operators Relationship • Co-ordinating and developing Partner’s Relationship • Organising and leading a formal Management Review Meeting with a team • Provide Stuff motivation • Managing and leading the System, Network and Support (Helpdesk) teams • Administrative discipline of hiring and developing employees so that they become more valuable to the organization • Systems Integration (Call Center Systems, Financial Systems, PBX Systems) • Video Conferencing Systems Installation and Configuration • Managing Data Center Operations • Management Hosted Brokerage System’s Infrastructure • Involving continuous improvement project (Tradesoft Focus Project) • Participating the IT related seminars, workshops, conferences, and online training classes • To Pursuit and Investigate the New Technologies
• Cisco Router Designing, Configuration, and Installation (Cisco 7000,4000,2600,2500,800 series routers) • Cisco Switch Configuration, and Installation • WAN/LAN experience TCP/IP • Cisco Routing Protocols (IGRP,EIGRP,RIP) • Designed ACLs, VLANs, troubleshooting IP addressing issues and taking back up of the configurations on switches and routers. • Knowledge of Network Protocols (PPP,HDLC,SDLC) • Hypercom IEN hardware installation, dial-in and host uplink card configuration and program loading. • Experiences with Hypercom chassis IEN-6000,IEN-5000,IEN-4000,IEN2500, IEN NAC-1A • Knowledge of IEN Network Management and Monitoring Software (Hypercom IENView) • MS Backoffice Applications (Windows2000 Server, Windows2000 Workstation, NT Server, NT Workstation,Exchange2000,Windows 9.x,ME,Windows XP) • Installation and Configuration Operating Systems • Internet and Network Security Systems (Checkpoint Firewall, WatchGuard, Real Secure, Microsoft ISA server) • Hypercom POS Networking, and experiences with Hypercom POS Terminals. • Good Knowledge POS Terminal Program Term Master • Diebold, BULL, NCR ATM infrastructure,ATM program loading,installation and configuration. • Workflow Applications • Karel PBX Configuration • Tellabs Node Installation and Configuration • Basic knowledge of Sun Solaris systems and Unix commands Print Operation Management of Printshop Department • Printing Credit Cards Extre’s of Bank’s • Folding and Enveloping operation Credit Cards Extre’s • Reporting Printed-Enveloped Extre’s • Following up Stock • Knowledge and Experience Xerox Printing Machine’s • Knowledge and Experience Pitney Bowes 9 and 5 series Folding and Enveloping Machine’s Debugging the POS Applications – Software Department • The below listed has been done at the range of Gift Card Project • Debugging the POS Applications and Reporting Debugs • Preparing the Check List for the POS Application’s and Host
Configuring and installations of network equipments. Network Engineer And Responsible for Back office.