Sacramento, California, United States
“Things may come to those who wait, but only the things left by those who hustle.” -Abraham Lincoln I am an extremely well-rounded and reliable sales and sales operations professional with 20+ years experience in sales, marketing, operations, and customer service and possess a broad base in both direct and indirect sales. I possess proven strengths in office administration and sales gained from challenging and fulfilling employments in various industries, as well as from undergraduate studies at Cal Poly in business and general education. I am recognized by all who have worked with me for my dedication to efficiency, professionalism, customer service, problem resolution and follow-through.
https://debt.help/
Primary focus is on improving both the quantity and quality of our customer base, in addition to improving the overall customer experience from initial contact, lead nurture process, negotiations, team pipeline management, to deployment, adoption, and continued support of our technology. Role encompasses sales, sales management & training, sales operations, business development, support and marketing.
Accredited Interchange is a merchant services company specializing in credit card processing for small to mid-sized businesses. My job was to meet with prospective business owners in the greater Sacramento area, evaluate their current processing situation, draft & pitch a customized proposal, and sign the deal before leaving the appointment. Duties included prospecting new clients through referrals and cold calls (30%), follow up with prospects, build & close a pipeline through Salesforce, build rapport with merchants, underwrite & submit applications, clear stips, educate clients, program & install equipment, and customer service for existing clients. I maintained a closing ratio no less 87% in any month, my signed deals accounted for 74% annual revenue in the Northern California region.