Byron Porter

Professional Services | B2B SaaS

Austin, Texas, United States

About

Experience

  • Customer Success Architect at KnowBe4
    May 2025 - Sep 2025 · 5 mos

  • Marin Software (Austin, Texas, United States)
    • Solutions Architect
      Mar 2019 - Oct 2024 · 5 yrs 8 mos

    • Customer Support Specialist
      Mar 2016 - Feb 2019 · 3 yrs

  • Merchant Support Manager at Actum Processing, LLC
    Oct 2014 - Mar 2016 · 1 yr 6 mos

    Responsible for onboarding new merchants and providing ongoing support and for existing merchants.

  • Level 2 Custom Care Specialist at PeopleAdmin
    Nov 2009 - Sep 2014 · 4 yrs 11 mos

  • Claims Processor Specialist at TradeOne Marketing
    Aug 2008 - Oct 2009 · 1 yr 3 mos