Arlington, Virginia, United States
Hey there! I am a results-oriented, driven, and compassionate professional with 10 years of experience in product management, entrepreneurship, and business operations. I am skilled at aligning product features with business objectives, managing product backlogs, and driving seamless collaboration between cross-functional teams. I care deeply about businesses and products that put people first and prioritize listening deeply to our users to create offerings that are valuable, useful, easy to use, and drive business outcomes.
- Led product strategy, prioritization, and execution of the shop-facing roadmap for our Maintenance Shop Network and new marketplace opportunities - Spearheaded Maintenance Shop Network’s first international expansion into Canada, launching a beta in Jul. 2025 and general availability in Oct. 2025; oversaw end-to-end launch operations, including localized shop registration, growing our shop network from scratch, fleet payment/payout integration, and coordination across 2 external partners and 5+ internal teams, achieving strong early traction (six-figure GMV) within 3 months of beta launch - Led development of a new Vendor Portal for partner repair shops to self-onboard, track performance, and manage payouts, launching a general availability in Mar. 2025; onboarded thousands shops, drove 19× MAU growth post-launch, and achieved the highest CSAT among three platform products - Proactively conducted 7+ customer and shop on-sites across the U.S. and Canada in 2025 to uncover pain points and inform product strategy for the Maintenance Shop Network and new verticals, directly shaping roadmap priorities
- Applied a user-centric approach to coaching services, identifying and addressing client needs, generating transformative coaching ideas, gathering and iterating on user feedback, and fostering positive growth for 20+ clients - Developed strategic plans and collaborated with diverse stakeholders for 5+ virtual panels and in-person events, prioritizing activities based on audience impact and business goals; implemented effective testing strategies for event success, ensuring the validation of event concepts and hypotheses through meticulous planning, pilot events, and execution
humhum is a community and dating app that centers personal growth, well-being, and human connection - Guided groups of 2-14+ people through meditation, breathwork, and eye-gazing practices to prepare them to connect with others in a mindful dating experience - Hosted and moderated discussion groups focused on intentional dating topics (ie: your purpose and vision for life and how/where a romantic partner might fit in)
- Led evaluation of new yoga studio software to increase introductory offer conversions and improve client ease of use - Defined goals and scope for initiative and established consensus on priorities, tradeoffs and timelines with studio owner and 5+ member team to ensure software solution would meet both business and user needs - Provided outstanding customer service and sold studio offerings (packages, retreats, workshops) to 100+ clients
During my year off, I created and followed a set of guideposts to cultivate bravery, curiosity, kindness, playfulness, and stillness to understand myself better and live and lead with authenticity.