Istanbul, Türkiye
Senior HR Director with 15+ years of experience leading people strategy across multinational environments, including retail, FMCG, service and international trade. Proven track record in designing HR structures for multi-country operations, managing high-volume field organizations, and driving organizational transformation at scale. Led HR teams of 10+ specialists and supported 1000+ employee populations across Turkey and ECA region. Recognized for strategic business partnering, leadership coaching, HR digitalization, talent and succession planning, and building high-performance, engagement-driven cultures. Known for aligning people strategy with business growth and enabling leadership teams to navigate complex organizational change.
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 46,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains.
At Bestseller, we are more than 15,000 people in 29 different countries working for a range of well -known brands such as VERO MODA, JACK & JONES and ONLY. Set the HR priorities align with the business strategy and shape the organization according to the Global structure. Responsible of management of all HR functions including TA, talent management, compensation & benefits, learning & development. Team manager for both talent and compensation / benefits functions.
Drive the implementation and execution of Retail HR and Global Talent strategies and processes, including Talent Acquisition, Onboarding, Training & Development, Performance & Succession, Career Management, Employee Engagement, Rewards and Recognition for Retail teams. Partner with Retail Director, Retail Operation Manager to drive the retail performance. Drive the delivery of Retail HR systems, process and tools and drive the implementation and execution of strategic topics.
Provide training support to own retail team and WHS teams to drive retail business and retail excellence. Coordinate with Retail Operations, Marketing, Product Marketing and other relevant teams to get alignment and acquire the resources. Designed and Facilitated the Training Modules / Workshops below as Trainer: - Customer Service - Sales Techniques / Advance Sales Techniques - Retail KPI and Math - Communication Skills - Develop Your Store Team - Coaching Skills (for District Managers, Store Managers and Assistant Store Managers) - Train the Trainer - Performance Management - Time Management - Interview Skills - Sweat The Assets Workshops - High Intensity Retail Leadership Program (District Manager Development Program)
Ensure hiring process is well designed according to brand / retailers’ needs. Develop and conduct training programs (product / soft skill) according to Global Brand direction. Ensure excellent communication with customers. Ensure product launches are in line with Global calendar. Supporting Marketing Department regarding product information, to prepare press releases and new product launch events to press.