Istanbul, Istanbul, Türkiye
I am currently the Group Chief Technology Officer at Mikrogrup (owned by Teamsystem), Turkiye’s leading SME focused ERP and accountancy software provider. With more than 25 years of international experience in technology management and digital banking, I have a proven track record of leading large-scale IT and digital transformation programs, digital banking group, enterprise agile transformation, AI transformation, cyber security initiatives, and product development projects. I am passionate about creating and executing IT vision and strategy that aligns with business and customer goals, and delivering innovative and value-added solutions. I lead and develop technology engineering teams with more than 170 experts, and collaborate with product, marketing, customer service, and sales teams to define the technical architecture and roadmap. As a certified agile, IT and AI transformation leader, i leverage my expertise to ensure quality and efficiency in all aspects of the company's technology operations and services. As a part-time professor and a published author, I enjoy sharing my knowledge and insights in the fields of management of information systems, project management, and agile product development.
The CTO role at "Mikrogrup" (software companies Mikro, Zirve, Paraşüt, Shopside, E-Mükellef, MevzuatTR, Bizim Hesap, Nefsolution) owned by TeamSystem, which is Turkey’s leading SME focused ERP and accountancy software player with more than 600 professionals, 400 dealers and more than 300K active customers: o Establishing and leading technical vision and all aspects of the company’s technology transformation to a leading-edge SaaS provider. o Defining the vision and strategy for technical architecture aligned to business and customer goals, in collaboration with product, marketing, customer service and sales teams. o Leading and developing technology engineering teams with more than 170 experts (developers, architects, business analysts, UX designers and testers), fostering a culture of collaboration, agility, innovation and commerciality. o Establishing technology development standards and processes along with best practices for delivery of scalable and high-quality products. o Enhancing the technology stack to improve customer satisfaction and operational efficiencies. o Leading the creation and execution of AI-driven initiatives to enhance business impact and organizational efficiency. o Developing programs to promote the group as a technology stronghold to attract and retain talent.
Lecturer in Management of Information Systems, Project Management and Agile Product Development fields.
o Leading digital transformation and establishment of the digital strategy of the bank, o Overseeing all technical aspects and technological resources of the bank for the purpose of organizational growth and establishing the vision towards digital technologies, o Align the top management team to drive the digital transformation agenda through effective stakeholder engagement and communications, o Drive standardization of transformation governance structure, o Identify and drive projects addressing business challenges and achieving organizational objectives, o Chief product ownership of digitalization projects on mobile, internet banking, TFX Target, ATMs, branch machines, e-commerce integrations, open banking, etc. o Ensuring the development of digital products, channels and products on the technology side, o Enabling fintech and open banking collaborations, o Improvement of digital customer journey and experience, o Coordination and execution of digital marketing activities for banking products, o Creating the advertisement and communication strategies of digital products, o Ensuring the efficiency of digital channels by analyzing digital channel user and behavior. o Secretary of Digital Strategy Committee chaired by CEO and IT Strategy Committee member.
Leading Agile Project Management Office, Agile Center of Excellence, IT Process / Performance / SLA Management, Information Security and Business Continuity divisions with 30 employees. Secretary of IT Strategy and Information Security Committees, Member of Research & Development Center Management. Direct report to COO (IT & Operations EVP). Enterprise Agile Project Management Office o Formation and execution of IT Road Map, o Project and program management of IT and enterprise business projects, o Portfolio and IT request management of business divisions, o Program Management of Digitalization Programme, o Collaboration with C-Levels and IT Management to achieve business driven IT results. Agile Center of Excellence o Leading enterprise agile transformation and agility roadmap, o Organization of agility trainings, coaching and events, o Highlighting and solving organizational level impediments, o Process, performance, metric studies for monitoring scrum teams. IT Process, Performance and SLA Department o Responsible from formation of IT Strategy, o IT processes and process quality measurements, o Performance and SLA metrics improvements. Information Security & Business Continuity Department o Responsible from information and cyber security of the bank, o Managing information security yearly road map, o Executing Security Operation Center, o Organization of security and penetration tests, o Responsible from operation continuity of bank headquarters and branches.
Leading Technical Transformation Program: The three years digital transformation programme executed by agile (scrum) teams covering 40 projects including New UI, BPM, AI, DW & BI infrastructure, ADCs (Mobile, Internet Banking, ATM infrastructure and UX developments), Multi Channel Management, Enterprise Service Bus, Open API implementations. Leading Enterprise Architecture Division: Setting IT architecture level standards, governance of implementing system architecture, research for new technologies and Fintech collaborations. Leading Business Process Management CoE : Governance of BPM (Pega) projects and technologies, setting standards, development of core modules and projects. Leading IT PMO: Formation and execution of IT Road Map related to Bank strategies, project, program and portfolio management. Product Owner of Agile CoE: Responsible from leading enterprise agile transformation, forming agility roadmap, organization of Scrum and Kanban trainings and agile coaching activities, solving organizational level impediments, leading IT employee excellence, orchestration of agility process and performance studies. Leading Budget Management and Procurement Department responsible from: IT and Operations yearly budget planning; vendor, license, contract and procurement management.
Ibtech (Technology Company of QNB Finansbank) Portfolio and Program Manager responsible from: - Credits, Corporate Marketing, Foreign Relations, Finans Faktoring, Finans Leasing, - Acting on a leading role on establishment of IT Road Map related to business strategies. Project Manager experienced at: - Banking & financial services (credits, foreign trade, treasury, web site, IT infrastructure, etc.), - PMI methodology, - Agile project management, - Agile Coach, - Vendor, contract and procurement management, - MS Project Server, CA Clarity, Taking part in IT and project office work groups to improve solution development life cycle (SDLC) processes, Customize CA Clarity project management tool, improve risk management processes and establish portfolio and program management processes.
Responsible from: - Implementation of technology solutions for business needs of company operations - UX design - Development specifications and business, workflow, system analysis of customer requirements - System architecture - Quality assurance, - Leading projects related to: * Retail banking (loyalty programs, application & behavioral scoring, consumer loans, etc.) * Alternative delivery channels * Credit cards * Time deposits * Foreign trade * Multinational projects with UniCredito Italiano and Fair Isaac teams * Koçbank-YapıKredi Bank merge, system integration and due-diligence studies * System Porting, Y2K, Internet Banking, Datawarehouse, YTL Conversion projects