Burak Kara

Head of CRM & Business Intelligence at ikas

Istanbul, Türkiye

About

Experience

  • ikas (Full-time · 2 yrs 10 mos)
    • Head of CRM & Business Intelligence
      Apr 2025 - Present · 1 yr 3 mos

    • CRM Marketing Manager
      Sep 2023 - Apr 2025 · 1 yr 8 mos

  • Massive Bio (1 yr 2 mos)
    • Marketing Manager
      Jul 2023 - Sep 2023 · 3 mos

    • CRM Manager
      Aug 2022 - Jul 2023 · 1 yr

  • CRM Analyst at Massive Bio
    Sep 2021 - May 2022 · 9 mos

    ● Producing reports on Customer Relations Operations, Marketing Activities and Key Performance Indicators ● Setting data-driven strategies for Marketing, Sales and Operational Teams ● Analysing database to determine key touch points and optimize conversions ● Integrating all channels into HubSpot for a seamless operational funnel ● Designing workflows for automated marketing campaigns ● Building and optimizing pipelines for sales teams

  • CRM Specialist at Thread In Motion
    Apr 2021 - Sep 2021 · 6 mos

    ● Launched the website and blog pages from scratch by using Hubspot CMS ● Created lead generation channels by forms, chatbots and pop-ups ● Integrated paid marketing channels to Hubspot for a seamless marketing to sales funnel ● Designed worklflows for automated email marketing and lead assignment structures ● Build deal&ticket pipelines for sales and production teams ● Monitored marketing campaign performances via cross-platform reports ● Set data-driven strategies for Marketing and Sales teams ● Created customized Jira boards for business teams

  • DocPlanner (2 yrs)
    • Marketing Specialist
      Oct 2020 - Mar 2021 · 6 mos

      ● Oversaw various paid marketing campaigns of Google Ads, Facebook Business and Twitter Ads ● Closely monitored customer journey via cross-integrations between Hubspot, Facebook and Google tools ● Produced and submitted weekly reports outlining progress against KPI objectives ● Collaborated cross-functionally with sales, engineering and product management teams in a global scale to accomplish shared goals ● Built marketing and sales automation workflows for customized email campaigns and optimization goals ● Launched web pages with Hubspot CMS tools and tracked/optimized performances via Analytics tools ● Promoted new products via on page and off page campaigns

    • Jr. Marketing Specialist
      Apr 2019 - Oct 2020 · 1 yr 7 mos