Burak Mungan

Senior/Group Key Account Manager at L'Oréal

Kadikoy, Istanbul, Türkiye

About

*Cosmetics&Beauty Industry Experience *Food&Beverage Industry Experience *Logistics Sector *FMCG Sector *Area Sales Manager *Key Account Manager *Channel Sales Manager *Group Key Account Manager *Team Management *Distributor Management *Traditional Channel Experience (Main Distributors Management) *Modern Channel Experience (National&Local Accounts) *HORECA Channel Experience *Discounters Experience (BİM and FİLE) *Ex Coca-Cola Employee

Experience

  • L'Oréal ()
    • Group (Senior) Key Account Manager, E-Commerce
      Jul 2025 - Present · 1 yr 1 mo

      CUSTOMERS: Hepsiburada, Amazon, Getir and Yemeksepeti REVENUE: 1.3B TL in 2024 TEAM MANAGEMENT: 3 Key Account Managers + 1 Key Account Executive (+ Distributor Management) CATEGORIES: Hair Care, Coloration, Skin Care, Sun, Make Up, Hygiene (Deo + Shower Gel) MAIN RESPONSIBILITIES: Channel Management, Sales Budgets, Market Share, JBP, Business Planning, Team Management, Annual Agreements, Profitability, P&L Management, Portfolio Optimization, Customer Management/Satisfaction

    • Group (Senior) Key Account Manager, National Accounts
      Jan 2024 - Jul 2025 · 1 yr 7 mos

      CUSTOMERS: Migros, Carrefour, Macrocenter and Mion (Drug store of Migros Group) REVENUE: 1.2B TL in 2023 TEAM MANAGEMENT: 3 Key Account Managers + 2 Key Account Executives + 1 Management Trainee CATEGORIES: Hair Care, Coloration, Skin Care, Sun, Make Up, Hygiene (Deo + Shower Gel) MAIN RESPONSIBILITIES: Channel Management, Sales Budgets, Market Share, JBP, Business Planning, Team Management, Listing, Annual Agreements, Profitability, P&L Management, Catalogues&Activities, Portfolio Optimization, Customer Management/Satisfaction

    • Senior Key Account Manager, Migros Group
      Sep 2023 - Dec 2023 · 4 mos

      CUSTOMERS: Migros, Macrocenter and Mion (Drug store of Migros Group) REVENUE: 1B TL in 2023 TEAM MANAGEMENT: 1 Key Account Manager + 2 Key Account Executives CATEGORIES: Hair Care, Coloration, Skin Care, Sun, Make Up, Hygiene (Deo + Shower Gel) MAIN RESPONSIBILITIES: Sales Budgets, Market Share, JBP, Business Planning, Team Management, Listing, Annual Agreements, Profitability, P&L Management, Catalogues&Activities, Portfolio Optimization, Customer Management/Satisfaction

  • pladis Global ()
    • Key Account Manager, Discounters
      Mar 2023 - Sep 2023 · 7 mos

      CUSTOMERS: BİM and FİLE REVENUE: 3.2B TL in 2022 TEAM MANAGEMENT: 2 Key Account Executives CATEGORIES: Snacks, Chocolates, Powder Beverages&Coffees, Gum&Candy, Gifting, Powder Desserts, Dried Foods, Culinary, Margarine, Baby Formulas, Kellogg's Cereal Foods, Sera Strech Films MAIN RESPONSIBILITIES: Sales Budgets, Market Share, Team Management, Listing, Annual Agreements, Profitability, Catalogues&Activities, Portfolio Enrichment, Customer Management/Satisfaction, Regional Warehouse Visits (entire TR)

    • Key Account Manager, Local Chains
      Jan 2021 - Mar 2023 · 2 yrs 3 mos

      CUSTOMERS: Happy Center, Mopaş and Kim (Totally more than 450 outlets) REVENUE: 300M TL in 2022 TEAM MANAGEMENT: 2 Key Account Executives CATEGORIES: Snacks, Chocolates, Powder Beverages&Coffees, Gum&Candy, Gifting, Powder Desserts, Dried Foods, Culinary, Margarine, Baby Formulas, Kellogg's Cereal Foods, Sera Strech Films MAIN RESPONSIBILITIES: Sales Budgets, Market Share, Team Management, Listing, Annual Agreements, Catalogues&Activities, Portfolio Enrichment, Customer Management/Satisfaction, Regional Sales Visits (İzmir, Thrace, Balıkesir Regions)

  • Coca-Cola İçecek (8 yrs 5 mos)
    • Area Sales Manager, HORECA (Special Channels)
      Jul 2017 - Dec 2020 · 3 yrs 6 mos

      CUSTOMERS: Shopping Malls, Gas Stations, Universities, Hotels, Military and Telsell ( 6 Main Channels 4.200 active customers at both sides of Istanbul) REVENUE: 250M TL in 2020 TEAM MANAGEMENT: 6 Sales Executives, 22 Sales Representatives, 3 Tellsell Representatives, 4 Merchandising Responsibles, 1 Reporting Responsible (Totally 36 team members) MAIN RESPONSIBILITIES: Sales Budgets, Yearly Channel Sales/Activity Plans, Team Management, Customer Agreements, Agreement Budget Management, Gain/New Customers, Market Share in Gas Stations, Cooler Placement, Cooler Efficiency, Agreement Efficiency, Customer Management/Satisfaction, On the Job Trainings

    • National Key Account Executive, Migros Group
      Nov 2015 - Jun 2017 · 1 yr 8 mos

      CUSTOMERS: Migros, Migros Toptan, Macrocenter (totally > 1.800 outlets) REVENUE: 180M TL in 2016 (3% of the whole TÜRKİYE’s sales) TEAM MANAGEMENT: 1 Reporting Responsible MAIN RESPONSIBILITIES: Sales Budgets, Market Share, Yearly Joint Business Plan (JBP), Listing, Annual Agreements, Catalogues&Activities, Special/Tailor-made Projects, Portfolio Enrichment, Customer Management/Satisfaction, Regional Sales Visits, On the Job Trainings

    • National Key Account Executive, HORECA Channel
      Feb 2015 - Oct 2015 · 9 mos

      CUSTOMERS: Gas Stations, Coffee Chains, Drug Stores/Perfumery Channel (2.400 active customers at whole TÜRKİYE) REVENUE: 240M TL in 2015 TEAM MANAGEMENT: Individual Contribution (supervising sales executives at whole TÜRKİYE operation in those channels) MAIN RESPONSIBILITIES: Sales Budgets, Market Share in Gas Stations, Yearly Channel Activity Plans, Distributors Visits, Regional Sales Visits, On the Job Trainings, New/Gain Customers, Perfumery Channel Enrichment/Definition, Customer Agreements, Agreement Budget Management

  • Sales&Customer Relations Representative at Borusan Lojistik
    Jun 2011 - Aug 2012 · 1 yr 3 mos

    CUSTOMERS: L’Oréal, Ecolab, Mudo, Eczacıbaşı Girişim Pazarlama TEAM MANAGEMENT: Individual Contribution (supervising field workers both of logistics and warehouse operations) MAIN RESPONSIBILITIES: Customer Satisfaction, Operation Management, Customer Agreements, New/Gain Customers, Cross Sales Opportunities, Field Visits

  • Financial Controller at Schneider Electric
    Jun 2010 - Dec 2010 · 7 mos

    +Responsible for the Financial Controlling activities including the preparation of periodic financial figures (Order & Invoicing by Channel & Activity, Backlogs and Stock reports) and key performance indicators (Top references & customers, Delta prices, Discounts and Margins, Agency Analysis) to the Power Transactional Finance Business Partner