Istanbul, Istanbul, Türkiye
Managing IT SAP team, program management of all projects, project and portfolio planning, risk management, reporting to top managers, managing support activities. Tracking project and support KPI' s and performance management. SAP Logistics (MM, WM, SD, PM) SAP Financials (FI, TRM, FSSM) SAP Budget & Profitability (FM, BPC, CO, COPA) SAP Basis SAP ABAP-PI SAP GRC
Managing THY SAP Logistics projects and support activities: Managing support team solving 600 tickets monhtly MM - DOP (Handling, Airport Charges, Landing, Passenger, Fuel, Cargo, Catering, IFE (Inflight Entertainment), CIP Lounge Expenses, Overflight, Flyingchef, INAD (Inadmissiable Passenger), Flight Order, BRF+ applications, CPE fuel calculations) MM – Indirect Procurement, Inventory Management SD - Indirect Sales & Distribution PM - Plant Maintenance Management SAP LO system integrations including Netline (Flight Operation System), FPM (Flight Plan Management) System, Passenger Reservation System, Cargo Operational System, Catering Order System, Crew Planning System etc.. Also integrations with vendors.
MM - DOP (Direct Operational Procurement) full cycle project implementation. Worked as DOP Catering Module Lead. DOP Catering module main parts: Catering contracts BRF+ pricing Meal schedule planning on routes Meal loading ratio rules Menu rotation management Custom flight acceptance cockpit for service acceptance (service acceptance of 20.000 lines daily) Invoice verification cockpit (20.000 lines daily invoice) Invoice split Managing DOP Catering rollout project to 300 destinations all over the world.
Worked at "Research and Development and Project Coordination" department. Preparing aviation trend analysis reports and project management activities on PMO.