Hazelwood, Missouri, United States
To serve as a support resource for project related financial functions as it relates to: establishing project files; preparation of invoices; reconciliation of client transactions, supplier invoices and airfare; contract retention and compliance; and recordkeeping management.
Assist clients from major companies with airline reservations.
• Assist clients from major financial company with hotel reservations, confirming with hotels for accuracy • Coordinate with Project Managers to ensure that correct registration information is shared with all vendors • Process refunds, correct errors and respond to special client requests via email and phone
• Serve as Muny’s first contact for major donors attending the theater • Assist VIP donors with parking, directions and other concerns to ensure an enjoyable experience
• Assist customers with placing online orders, including large specialty orders • Process refunds and trouble-shoot product and delivery issues • Provide customers with accurate information on product specifications and delivery options
• Maintained company’s successful contract with a major retailer • Managed scheduling and payroll for staff of eight employees while increasing profits for company • Delivered and installed appliances when necessary
• Assisted customers with rental car reservations and roadside assistance • Organized and kept track of reservations on a daily basis • Maintained high quality standards as measured by service quality index • Selected nine times as a Top 100 Agent and three times as a Top 10 Agent