La Chaux-de-Fonds, Neuchâtel, Switzerland
> Sales engineer with passion for technology and product management > Team player, agile in facilitation and coordination roles > French, German, English fluent
• Analysing targeted markets and applications for special pumps, worldwide. • Contacting End Users, EPC's, Licensors for generating RFQ's, in direct or via agents. • Preparing commercial offers, technical selections and clarifications. • Leading commercial and technical negotiation, interacting with internal stakeholders during bidding and production stages.
• Budget responsibility for Japan, Korea, Thailand, Malaysia, Singapore. • Coordinate special projects for Customers in India with Egger India subsidiary. • Visit Customers, coach agents, prepare technical and commercial proposals, ensure order intake for assigned regions. Participate to trade shows.
• Prepare pump technical selections and quotations. Support three Area Sales Managers for their regions (mainly Asia, Middle East). • Application and quotation support to Egger India subsidiary. • Coach new hires, report KPI’s for the Sales Department, conduct Customer Satisfaction Surveys.
• Study new markets for the Industries business unit of Sonceboz and for the non-automotive market of the MMT advanced R&D subsidiary. • Visit the identified prospects, technical presentation of the products and competencies, Customer specification collection and technical and commercial proposal coordination. • Visit, coordination and participation to the strategic identified trade shows for market segments to be developed.
• Management of key medical projects from business case study to mass production, review of technical and commercial proposal and priority definition for the three Portescap product lines: Steppers, brush and brushless motors. • Coordination of action plans between all different global departments, promotion of projects tollgates during monthly President Funnel meeting through 3P methodology application. FMEA documents follow-up, risks identification and mitigation action plans follow-up. PPAP preparation and validation with Customers. • Research of new medical sub-segments, leads generation and nurturing. • Key Customers visits, targeted trade shows visits. • Active role in the strategic planning process.
• Management of the 4 engineers team, work load partition, KPI definition and reporting, and process improvement. Participation to kaizen organized at corporate level. • Follow-up of key European Customers: Customer satisfaction, product quality upgrades, technical analysis, design improvements to better answer their needs. Support to the Portescap India and Malaysia plants with 8D process and root cause analysis validation. In 2008: interim sales manager, Portescap Japan - Tokyo. • Customers visits, quotations management, technical proposal follow-up, products quality improvement initiatives. • Selection and training of a new local country sales manager.
• Technical follow-up of Customers from Switzerland, Germany and the Netherlands. Technical support to the Asian sales office. • Study of the Customer technical need, management of the technical proposal. Follow-up of the sampling process, new codifications, engineering change requests. Verification of the first mass production batches from the Indian and Malaysian plants based on 6 sigma methodology. • Presentation of commercial proposals to the sales team in line with the Product Manager’s strategy. • Coordination between the different internal departments to ensure Customer satisfaction (R&D, Sourcing, Quality).