Philadelphia, Pennsylvania, United States
I am a graduate of the Tech Elevator Full-Stack Program in Philadelphia seeking a new career as a junior software engineer. Through my work experience in the retail and non-profit industries, I’ve coached new hires and resolved customer complications, as well as managed and facilitated donation pickups as the lead driver for the Habitat Restore, always quickly adapting to new challenges. Since then, my passion drove me towards more technical skills, so I independently taught myself Blender and Unity, where I took commissions to produce fully rigged, modeled, and textured characters. From there, I studied python and immediately decided that software development was the path for me and joined the Tech Elevator program. I am currently looking to join a company spearheading new technologies and innovations.
Graduate of the Java coding bootcamp at Tech Elevator.
- Independently operated a 24-foot box truck, performed 6 to 10 donation pickups per day without assistance, demonstrating strong driving and logistical skills. - Maintained a clean and organized showroom environment, working collaboratively with team members to optimize the customer experience and uphold store standards. - Assisted customers with their inquiries, provided product recommendations, and ensured a positive shopping experience by offering exceptional customer service.
- Demonstrated strong leadership as a Line Lead at Amazon Fulfillment Center, overseeing and coordinating operations on the production line. - Monitored production targets and deadlines, proactively identifying and addressing any issues to maintain efficient operations. - Directed and coached groups of associates in tasks such as reset, split routes, and crash sorts.
- Performed Home Depot returns, order placement, credit card sign-up, inventory lookup, and providing professional contacts for increased customer retention and satisfaction. - Resolved customer problems to increase sales through the use of Home Depot systems. - Placed and managed bulk orders shipped directly to customers.