San Diego, California, United States
At Birdeye, our team is transforming how multi-location businesses manage their reputation and customer experience. With a focus on reputation management, my role as a Commercial Account Executive centers on showcasing our platform's power to harness AI-driven insights for brand empowerment. Holding a Bachelor's Degree in Marketing from Illinois State University, I apply my academic foundation to navigate the complexities of digital customer journeys and online reputation landscapes. Previously excelling in sales roles at Paycom, my experience has been integral in understanding diverse market trends and customer needs, informing Birdeye's strategic approach. Passionate about aiding businesses in their digital transformation, I collaborate closely with internal teams, translating market feedback into actionable insights. Our collective efforts contribute to delivering seamless, enriching digital experiences that resonate with clients and their customers alike.
Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & foot traffic, reduce costs, and grow revenue.
• Build clientele and maintain relationships with existing and potential clients. • Develop best-in-class recruiting strategies that identify qualified candidates. • Lead team of Recruiters through projects. • Evaluate resumes, phone screen candidates, and determine job fit based on the client’s needs and the candidate’s strengths and weaknesses. Work towards selecting the best candidate for each open position. • Mentor candidates during their interview process with clients. • Negotiate salary requirements, compensation packages, as well as any other terms and/or conditions of employment.
• Develop best-in-class recruiting strategies that identify qualified candidates. Optimize online recruiting resources and in-house resume database to build and maintain relationships with existing and potential candidates. Maintain continuous pipeline of qualified candidates through networking and creating effective sourcing strategies that attract the best talent. • Evaluate resumes, phone screen candidates, and determine job fit based on the client’s needs and the candidate’s strengths and weaknesses. Work towards selecting the best candidate for each open position. • Coordinate completion of pre-employment processes including reference checks, background checks, psychological exams, drug testing and/or other required testing. • Negotiate salary requirements, compensation packages, as well as any other terms and/or conditions of employment.
Delta Technical Solutions is dedicated to building better companies through technical and professional staffing. DTS maintains proactive searches for its clientele in the areas of temporary and permanent personnel. The team at DTS has the experience and industry knowledge to offer career advancement to applicants and successful searches for our clients. Expertise in multiple areas of professional engineering, sales, marketing, manufacturing, etc.
I was in charge of planning, executing, and analyzing marketing events for Illinois State University's campus news source. I managed a team of 10 interns that collaborate together to generate creative and engaging event proposals targeted at ISU's community. This year we are introducing marketing consulting services to local businesses in the Bloomington-Normal area. Collaborated with marketing team, management council, and graphic designers to develop social media marketing campaigns. Filmed and directed a "Take a Chance" video engaging students from diverse organizations within ISU's community.
Promoted from account executive position to take on all the same responsibilities as well as lead and mentor a team of 3 account executives.
Managed existing accounts by fostering positive customer relationships including client meetings, consulting, and constant communication. Prospected for new clients to generate new accounts by networking within the community, cold calls, drop ins, and email marketing. Collaborated with a team to discuss marketing and sales plans to increase revenue. Worked closely with graphic designers to create advertisements that meet customer's wants and needs.
Licensed in property and casualty insurance in Illinois. Assisted sales representatives with daily activities to help maintain positive customer relationships, cross-sell, and up-sell insurance policies. Worked field sales events such as golf outings, 8-K races, and peddling to establish new relationships, acquire new leads and generate new business. Implemented new social media strategies and techniques to help sales representatives increase their personal brand image. Attended a senior forum at Liberty Mutual's headquarters in Boston, Massachusetts to learn more about the company and network with top executives.