Singapore
Experienced Solution Engineer with a demonstrated history of working across various industries & customer segments. Skilled in the area of customer experience/CRM, including sales, CPQ, service, field service, B2B/B2C marketing, eCommerce, BI, solution presentation and value proposition. Strong presales professional with an MBA in Sales & Marketing.
- Enabling AI transformation for FSI and Enterprise clients across Asia.
- Core presales solution consultant working on sales opportunities across ServiceNow AI platform. - Driving AI powered transformation for FSI and enterprise clients in Singapore. - Closely working with leading global banks on their AI journey and helping gain operational leverage.
- Managed SugarCRM solution consulting across the APAC region. - Developed and positioned tailored solutions to enhance customer experience across sales, service and marketing functions; including partner solutions. - With primary focus in manufacturing industry, I collaborated with clients across Australia, New Zealand, Singapore, and India.
- Led partner presales initiatives across the APAC region. - Collaborated closely with sales teams and system integrator partners to enable them and drive revenue growth. - Conducted partner presales enablement across APAC & supported new partner recruitment across the region. - Delivered 20+ workshops, empowering over 80 partner Solution Consultants across APAC.
- Covering presales angle for Oracle Customer Experience applications across ASEAN & ANZ region - Providing continuous support to sales team and SI partners on Oracle’s sales, service and marketing applications to enable clients deliver better customer experience - Supported multiple in-person marketing events with product hands-on sessions across ASEAN region - Conducting partner enablement sessions across the region along with multiple product training sessions for internal Sales and Solution Engineering teams across ASEAN & HK - Achievements: Helped winning 19 deals since I joined the team in October ’17; contributing $11M+ in TCV
- Communicating value of Oracle’s Customer Experience suite and assisting customers (across APAC & EMEA) in decision making for selecting solution - Respond to client needs by developing Proof of Concept solutions, Pilots & responding RFx through value selling for Oracle CRM & Oracle CPQ applications - Helped to win multiple deals with diverse business requirements across various industries
- Implemented Oracle Sales Cloud solution with highly complex requirements for US based manufacturer in a multi-country rollout project - Managed a team of technical and functional consultants along with managing client relationship - Trained end users across Europe and Australia enabling smooth multi-country roll out