Front Royal, Virginia, United States
I am an innovative professional with instructional design and eLearning experience. Recognized for demonstrating a natural aptitude for developing and launching impactful solutions in line with learner and organizational needs, as well as for delivering high- quality program management and maintaining current knowledge of eLearning trends, I have a verifiable history of contributing directly to success throughout my career. As such, I have consistently exceeded performance goals and I am adept at driving continuous improvement. Professional focal points include program management, team leadership, requirements gathering, content creation, LMS, and user experience (UX) design. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, creative thinking skills, as well as technical acumen, strategic planning, project management, and resource management to support efficiency and optimal outcomes. Currently, I am a Senior Program Coordinator: eLearning & Instructional Technology with the American Society of Clinical Oncology (ASCO). Under my leadership, I orchestrate, design, and execute innovative eLearning projects and initiatives. As a Program Manager, I also increased the podcast listener base by 1,000%. In addition, I am the creator of Hey Young Writer University focused on connecting aspiring writers with published authors for education and mentorship. Colleagues describe me as a progressive, driven, down-to-earth, innovative and quality- focused expert who can be relied on to offer superior solutions that deliver impactful results. I am pursuing new opportunities and can be reached through this profile, or by phone at: 540-305-1315
* Pioneer the planning, development, design, and execution of impactful instructional design projects. * Gather and document requirements from both L&D and business stakeholders. * Demonstrate a strong ability to execute sound decisions within complex environments. * Drive continuous improvement by identifying inefficiencies and implementing innovative solutions. * Employ knowledge of project management methodologies, such as Agile/Scrum and Waterfall, to ensure on-time, on-budget project delivery. * Promote operational excellence by training, mentoring, and supporting new team members. * Evaluate the performance of junior staff to identify strengths and opportunities for additional coaching. * Devise and deploy high-impact eLearning and instructional design strategies in line with objectives. * Coordinate and facilitate design sessions to drive project quality and success.
* Generated a 1,000% increase in listeners for the ASCO University’s Weekly Podcast in less than one year while serving as Project Lead by focusing on listener needs analysis to steer our content and teaming with our Marketing department to generate awareness. * Adapted to quickly changing priorities within a fast-paced, deadline-driven environment. * Drafted and prepared detailed reports and documentation for leadership and compliance purposes. * Navigated complex issues and obstacles with an innovative and solution-focused mindset. * Leveraged knowledge of UX and design principles to drive continuous improvement. * Enabled informed decision-making by conveying key program insights to cross-functional stakeholders. * Analyzed program performance to identify and address pain points. * Verified compliance with all internal and external regulations, protocols, standards, and best practices.
* Maintained responsibility for supporting ongoing website and application maintenance. * Modified and strengthened internal training content, onboarding materials, and new hire journeys by proactively identifying and analyzing needs to gain key insights. * Ensured optimal quality by performing usability testing of new training materials and wiki as well as conducting information audits of intranet resources and file taxonomy. * Gathered information from internal stakeholder interviews, user data, and observations in order to effectively assess the performance of Digital Asset Management (DAM) system vendors. * Charted the successful development of engaging training materials for internal clients, including incorporating text, gifs, and videos.
* Supported and contributed to the company’s successful merger with SPARK Experience. * Participated in trainings and professional development to continuously expand skills. * Verified alignment between project deliverables and stakeholder requirements.
* Fostered and maintained collaborative working relationships with colleagues and leadership teams. * Learned and applied new skills in an efficient manner based on business and project needs. * Maintained up-to-date knowledge of current and emerging UX research trends and standards.