West Midlands, England, United Kingdom
A Business Director with a solid track record specialising in combining Microsoft Office 365, Azure and current business systems to provide Digital Transformation to support customers’ business objectives with a service-led transformation. Helping customers to find new business opportunities by using Microsoft products in a novel way by combining them with new technologies and allowing the identification of major bottom-line benefits. Understand customers business processes, personas and data to support the customer to understand the benefits of business intelligence, Internet of Things and Artificial Intelligence. Supporting customers during the Digital Transformation process to fully relies upon benefits and understand adoption. Identifying possible solutions and lessons learned from customers that may be offered as a new or enhanced managed service
The new name for IT Lab Group, including Content and Code
Working with Key strategic customers, Ricoh Subject Matter Experts to discover where inavation and Digital Transformation can support the customers’ business objectives with a service led transformation. Drive and provide high levels of technical subject matter expertise to meet current demands and the future needs of Key strategic customers. This includes all aspects of Office 365, SharePoint, Business intelligence and IOT. Helping to drive new business opportunities within the current Key strategic customers’ accounts to use Ricoh products in a novel way by combining them with new technologies. Identify opportunities to integrate or enhance traditional Ricoh services with more transformational solutions. Working with Ricoh sales and pre sales teams to support Key strategic customers to understand and deliver Total Digital Document Management solutions based on the customers’ business needs and processes. Identify possible solutions and lessons learned from customers that may be offered as a new or enhanced managed service across all Ricoh customers Support Ricoh UK in its understanding of what is Digital Transformation and Total Digital Document Management.
Senior Business Analyst and Pre-Sales capturing, analysing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties Gathering requirements, providing gap analysis, listening to client’s ideas, designing and then ultimately aligning software solutions to meet and exceed client expectations when analysing potential project requirements