United States
Leading teams to architect the core platforms powering next-generation AI. Defining the technical vision for scalable, distributed systems that enable cutting-edge model development.
Oversaw the full software development lifecycle, improving system reliability and deployment frequency.Led the integration of data analytics capabilities into the core product platform.
Served as the technical lead for the data services backend, architecting systems handling millions of daily transactions. Drove the technical strategy for migrating monolithic applications to a microservices architecture.
Spearheaded performance optimization initiatives that resulted in a 50% improvement in data processing speed for key customers.
Developed and maintained core Java-based components for eGain's multi-channel customer engagement suite.