Greater Chicago Area
PMP certified Project Manager with a strong background in IT infrastructure and desktop solutions. Extensive experience and knowledge of international projects and practices. Strengths include effective communication skills, international team skills, interpersonal skills, and advanced knowledge of various IT processes and practices. Works diligently to ensure that projects have a beneficial business justification and that they perform smoothly and are fiscally streamlined.
Manage IT infrastructure projects in North America and internationally. I am currently working on an international team to provide project based solutions for a multinational corporation.
• April 2006 – July 2006 I was a contractor thru KForce. Hired on to Allianz before the contract terminated. • First and Second level support for desktop, server, and networking issues. • Handle support for 150+ users for day to day issues. • Promoted to Team Lead of VIP Support • Supported IT needs of global executives • Managed implementation projects for mobile solutions for global executives • Promoted to IT Infrastructure Project Manager for North America
• First level support for all desktop, server, and networking issues company wide. • Lotus Notes/Domino admin (6.5.4). • Imaging system administrator. Consists of maintaining the high speed scanners and Stellent v7.5 image handling software. Includes planning, execution, and deployment of a $250,000 software and hardware upgrade. • Limited AS/400 Administration
• Answer questions via phone and email concerning application installation and operation. • Walked librarians and technicians through installations and troubleshooting over the phone on Novell, NT, 2000, Win 98, OS9x, OSX machines. • Moderate research and development of software on multiple platforms. • Contracted through RHI consulting. • Hired on as a permanent employee at Follett April 2002.