Bethany Beach, Delaware, United States
I believe great Customer Success teams are built on strong people, clear purpose, and consistent execution. Over the past 10 years at Tenable, I’ve had the privilege to lead global Customer Success teams through rapid SaaS growth, helping scale the business from $80M to over $1B in ARR. Along the way, I’ve focused on building operating rhythms, developing future leaders, driving scalable adoption strategies, and ensuring customer outcomes stay at the center of everything we do. Recognized as Tenable’s Global Manager of the Year and a multi-year 100% Club achiever, I’m proud of the teams I’ve been part of teams that deliver real results while staying grounded in partnership and accountability. I’m passionate about building high-performing, customer-centric organizations where people can do their best work, grow their careers, and help customers achieve measurable success.
Lead, coach, and mentor a team of 8+ high-performing customer success professionals across Western United States and Canada, directly impacting the YoY ARR growth of >120% across a $60M managed portfolio. 2024 - 100% Club 2023 - 100% Club 2022 - 100% Club 2021 - 100% Club 2020 - 100% Club
Led, coached, and mentored a team of 9+ high-performing customer success professionals across Western United States and Canada, directly impacting the YoY ARR growth of 120% across a $25M managed portfolio. 2019 - 100% Club
2013 Presidents Club Member
2012 Presidents Club Member