United States
I am a highly motivated and resourceful Recruiting Operations Specialist with a track record of initiative and dependability. I have a passion for providing an exceptional candidate experience and finding new ways to improve processes to ensure workflows are efficient.
Coordinated and scheduled global interviews between candidates and hiring teams, ensuring a smooth and efficient process Maintained clear and timely communication with candidates, providing updates and answering questions throughout the hiring journey Delivered a positive candidate experience by managing logistics, coordinating travel, and addressing concerns Managed applicant tracking systems (ATS), including updating candidate records, tracking pipeline activity, and generating reports Supported administrative tasks such as background checks, reference checks, and hiring documentation Collaborated with recruiters, hiring managers, and cross-functional teams to support and streamline the recruitment process
Coordinated and scheduled interviews across multiple teams and time zones, ensuring a seamless, efficient experience for both candidates and interviewers while managing competing priorities and last-minute changes Maintained proactive, clear, and timely communication with candidates throughout the hiring process, providing status updates, setting expectations, and serving as a reliable point of contact for questions and support Delivered a high-quality candidate experience by managing end-to-end logistics, including interview preparation, travel coordination, and promptly addressing candidate needs or concerns Managed and maintained data integrity within the applicant tracking system (Greenhouse) by accurately updating candidate records, tracking pipeline activity, and generating reports to support recruiting insights and decision-making Supported key administrative functions such as background checks, reference checks, and offer-related documentation, ensuring accuracy and compliance with internal processes Partnered closely with recruiters, hiring managers, and cross-functional stakeholders to streamline coordination efforts, improve workflows, and support overall hiring goals
Partnered with 11 recruiters to support a pipeline of prospective candidates from phone screen to onsite and offers Created the Coordination team SLAs, RC Playbook, and Interview Training process Managed the interviewer training and calibration process company wide Coordinated interviews across multiple time zones in a fast paced and high volume environment Audited our scheduling processes, interviewer capacity, and SLA data and regularly communicated the results to leadership
Owned the interviewer training program for all of the Product Management team Partnered with recruiters, sourcers, and hiring managers to own candidate scheduling to facilitate an exceptional end to end candidate experience Coordinated interviews across multiple time zones in a fast paced environment and high volume environment Optimized and maintained the scheduling system (GoodTime) and our ATS (Greenhouse) to ensure scheduling workflows were efficient Ensured data consistency across multiple internal systems Tracked goals, metrics, and performance of the scheduling process and SLAs and regularly communicated the results
Deliver a tailored styling experience to each client, incorporating individual preferences and requirements. Initiate and develop team training programs to augment our collective expertise in styling. Utilize client feedback to enhance and optimize future services. Collaborate with the Customer Service team to effectively address and resolve issues, thereby enhancing the overall client experience. Conducted an internal audit of stylist resources to fortify our commitment to diversity, equity, and inclusion (DEI) efforts. Maintain regular communication with the Styling Team Lead to ensure ongoing success and foster professional development.