Singapore
Given that the definition of insanity is repeating the same process and expecting different results, I believe that progress comes from moving fast and breaking things. I seek to shift paradigms and create value for my customers, my organisations and my communities.
Working with strategic accounts to develop innovative solutions and incubate next generation services
Ideated, developed and productised SWO's Digital Supply Chain service which transforms our standard software reselling model into a powerful Software Lifecycle Management solution. We have multiplied sales by 1000x in the last year and increased pipeline over $1b.
Responsible for end to end SLM value chain. I oversee pre sales, sales, onboarding, delivery and customer satisfaction. I have built and transformed multiple lighthouse customers and created award winning services.
Global Accounts (Asia Pacific & Japan) - Management of strategic global accounts in APJ - Interface across C-Level stakeholders to increase visibility of Dell's solutions and increase revenue - Coordination across global teams to align account objectives, manage commercials and logistics and present a single point of escalation to the customer - Management of virtual teams for project specific requirements covering Dell's diverse solutions portfolio
Project Portfolio: Client Infrastructure project required the negotiation of SCB’s global desktop real estate consisting of an annual spend of USD 16m and 60,000 PCs Hong Kong Datacentre project required the facilitation of Request for Proposal process to renegotiate and potentially migrate SCB’s outsourced contract for it’s largest Datacentre consisting of an annual spend of USD 60m Microsoft license project required the restructure/renegotiation of SCB’s license procurement process consisting of an annual spend of USD 8.4m
Part of the Orica Trade Working Project Part of a team responsible for the delivery of the improvement of Orica's Balance Sheet performance via the use of Lean Six Sigma methodologies Trained in Black Belt Lean Six Sigma. Trained in Change Management methodologies Trained in Workshop Facilitation Personally responsible for the design and development of a Balance Sheet model which delivered AUD 20m worth of Payables benefits.