Midland, Texas, United States
I have extensive experience in leadership in Operations Management (personnel >400), P&L, Safety, Operation Excellence, Human Resources, Business Development/Sales Management, Process Improvement – amassing a well-substantiated record of hard cost savings and improvements in workforce productivity. I have been leading and inspiring teams for over 18 years. I consider myself to be a hands-on leader where I focus on core values and leadership to deliver consistent results. In my experience, I believe leadership is the ability to influence behaviors to execute and deliver the strategy. As an effective leader, I strive to lead by example and create an environment for employee's to be successful, understand expectations, drive accountability and value people.
-Supports and manages the business and Manager(s) as part of the executive team for the region -Ensure a high level of internal and external customer satisfaction throughout the service department - Drive profitability through increased sales, gross profit, P&L management, and labor cost control -Build a high performing team of Directors, Manager, Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices -Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy -Create and maintain strong working relationships with external vendors -Meet or exceed monthly budget projections -Maintain a safe and functional working environment
Provides regional oversight to the West Coast & Rocky Mountain Marketplace and management of P&L; capital spending; inventory, health, safety, and environmental programs and initiatives; Human Resource compliance and personnel development. Directly manages operations personnel. Regional Manager has responsibilities and indirect reporting to all other site based employees. Regional Manager has direct interface with FMC ASR’s/Contracts; customers and third parties. Manages or participates, as assigned, in special projects supporting the business. Actively leads, and participates in customer facing initiatives to achieve organizational goals and strengthen customer relationships. Builds relationships with internal/external customers and suppliers to increase and communicate quality awareness.
Kudu is a Schlumberger company. Responsibilities range from managing operations, developing business and increasing profitability for the region. Ensure that the operations align with the organization’s mission, strategic objectives and policies. Also manage staff, oversee projects and sales, ensure the organization follows local laws, and regulations, liaise with management at head office and provide reports on activities, also ensure proper financial controls are in place, and represent the organization at meetings. •Responsible to understand corporate governance, ethical statement, safety and environment plan along with the desired culture of the company. •Responsible for managing all operations. This involves taking responsibility for profit, revenue, cash, quality targets, and KPI’s. •Developing of A3 and annual budget for the country. •Creation of annual business operating plan for monthly, quarterly, and annual revenue targets, profits and cash •Continuous interaction with customers to keep, and develop relationships ensuring that customer needs are met. •Work closely with the administration supervisor, GM of International Operations, Calgary manufacturing and support team. •Handle personnel issues relating to staff conflicts, absenteeism, performance issues, etc. •Establish annual goals and objectives with direct reports; monitor and enhance the professional development and succession planning, of staff •Budgeting and financial planning •Provide leadership/management to ensure the proper development of direct reports. •Develop and maintain customer relationships. •Provide organizational, interpersonal, time-management and written/oral communication skills. •Provide strong team leadership and facilitation skills and the ability to gain consensus. •Committed to delivering results within aggressive timelines. •Demonstrated negotiation skills and experience.