Yelm, Washington, United States
Always a team player I am very flexible and love to jump in and help others. If I don’t have the answer I am the person that will go find it or make sure I am asking others to make sure that I can gain that knowledge. I live by the philosophy that if I am always giving my 110%, then I will constantly improve.
In this role I process sales orders and their manual pricing into invoices within Sage 100. I also process Bills of Lading for our fuel purchases and work closely with accounts payable to ensure accuracy. I assist with pricing as needed and make corrections to pricing based off of gross profit journals for each day. EOM processing I complete all the billing including anything miscellaneous that comes up. I also send out gallon reports, assist with statements and process internal billing items. I work directly with Inventory to ensure billing is accurate and to correct any negative inventory items that have populated. In this role I still assist with coverage for other positions when I have the availability and communicate with the team when I recognize any issues in our processes.
I worked as an assistant to our credit manager and as a float. As the float o provided coverage and assistance for EOM processing for Accounts Receivable, Billing, and Admin Assistant/Front Desk. When I was not covering I was assisting with the Aging report and collections. This included reconciling account, clearing bad debt to the correct GL accounts and researching payment history. I also processed internal billing such as buybacks, created gallon reports for customer deliveries, and processed orders through customer portals.
In this role I acted as the front face of the company. I answered the phone lines, processed payments (cash, check and card), provided document support for accounts receivables, and processed incoming orders. During EOM processing I would mail out statements and invoices. I pushed for electronic billing. I also ensured that any cards that should have been for EOM were. Anytime there were COD accounts that statements were printed for I would research the account and determine if an actual collections effort was needed or if there was a documentation mishap.
As a Specialist II I did everything I previously was assigned and more. I took a lead role in Corporate Card management. When we were notified that our positioned were being outsourced I also took a lead role in the transfer of information to ensure that Davita is set up for success in the future.
Working on the AP call center I assisted with troubleshooting invoice payments, vendor updates, and Corporate Credit Card management and reconciliation. We were the front-line contact for our village and our suppliers.
I temporarily transferred over it assist in covering during the hiring process for our payroll department. I worked in their call center working with the timekeeping systems during its transitions as well as workday and W2 information.