Conway, Arkansas, United States
Skills • Microsoft Exchange • Mobile device management • Microsoft Outlook • Azure • Administrative experience • Website management • Computer Networking • ConnectWise • System administration • VoIP • Analysis skills • Technical documentation • Identity & access management • Healthcare IT • Operation • Threat detection & response • Customer relationship management • Time management • Productivity software • Laptop (troubleshooting support) • FileMaker • Technical Support • Software installation • Software troubleshooting • Customer support ticket management • Case management • Remote access software • Web applications • NOC • IP networking • Network troubleshooting • Website maintenance • Computer hardware • Windows Remote Desktop • RDP • Project management • Microsoft Excel • Identity and access management (IAM) solutions • Issue tracking • Equipment troubleshooting • Field service • Social Media Management • Systems & applications support • Active Directory • iOS • Technical Proficiency • Troubleshooting • Supervising experience • Power tools • Azure AD • Operating Systems • Data entry • Printer (troubleshooting support) • DHCP • Zendesk • Management Experience • LAN • VMWare • Desktop Support • Hardware support • Jamf • Customer support • Google Suite • Computer skills • Okta • Active Directory management • IT experience within healthcare • EMR systems • Account management • Presentation skills • Intune • Web Development • Microsoft Office • Microsoft Teams • Help Desk • Microsoft Word • Content Management • Desktop manager • Equipment repair • Law enforcement Publications In 140 Characters or Less https://uca.edu/magazine/in-140-characters-or-less/ April 2015 A story in a UCA magazine about how I used social media to bring UCAPD and students c