Colorado Springs, Colorado, United States
• Cloud migration specialist with experience migrating customers between Cloud providers and from on premise into the Cloud • Lawson Security as Security Token Services (LS as STS) re-configuration to Microsoft Active Directory Federation Services (ADFS) • Migrate Lawson version 10 environment installed on Windows 2008 to Windows 2012 server, to include the migration of data, users, printers, Lawson Security, Portal bookmarks, Portal roles, and Design Studio modifications • Update LSF, Landmark, and Ming.le configuration from http to https • Install Java 8 and re-configure LSF, Landmark, Smart Office, MSCM, Ming.le to use Java 8
• Administer 9.0.0 to 9.0.1 and 8.0.3 to 9.0.1 application upgrade programs • Configure new Lawson environments to include the migration of users, printers, laua security, Portal bookmarks, Portal roles, Portal user xml files, Design Studio modifications, Portal modifications, customer specific scripts, job definitions, print files, job logs, home directories, and ODBC user accounts • Migrate Lawson Security including custom profiles, element groups, security classes, roles, groups, and custom LDAP attributes • Migrate ProcessFlow Logan tables, ProcessFlow xml files, wflog files, and display execs • Install Environment Service Packs(ESPs) and Maintenance Service Packs (MSPs) • Apply application (CTPs), Lawson Core Technology (LCT), and Portal (XML) patches • Install Employee Manager Self Service (EMSS) • Utilize problem solving skills to resolve issues, and written and verbal communication skills to document and communicate issue resolution to customer • Analyze and resolve application and technical issues ranging from application setup and training issues, application and technology defects, third party vendor interface issues, and complex business process and transaction processing issues • Create and maintain documentation for ESPs, MSPs, CTPs, LCT patches, XML patches, and EMSS installation procedures • Create and maintain documentation for new environment configuration procedures • Create and maintain documentation for application upgrade procedures
• Analyzed and resolved application and technical issues ranging from application setup and training issues, to application and technology defects, to complex business process and transaction processing issues • Applied application (CTPs), Lawson Core Technology, and Portal patches. Coordinated testing of patches with appropriate end users and documented system changes using change control procedures • Memorial kicked off an 8.0.3 to 9.0.1 upgrade project in February 2010. Reviewed current status of the upgrade, took ownership of outstanding issues, verified recurring jobs had been migrated and tested, migrated ESS bookmarks and modifications, resolved post go-live issues, and successfully completed the upgrade in September of 2010 • Project lead for LAUA to LS9 security migration, successfully migrated over 4200 Employee Self Service users and 150 core Lawson users with no major issues reported post migration • Installed MSP’s and ESP’s, coordinated testing resources, documented change using change control procedures, and communicated system downtime to the entire user community • Installed updates to Lawson extensions including Requisition Center, Employee Self Service, Mobile Supply Chain Management, BSI Tax Factory, and MHC Document Express. Coordinated resources responsible for testing, document change using change control procedures • Utilized ProcessFlow to automate manual business processes. Developed a flow that sends thousands of e-mails a month to employees and their managers regarding expiring credentials • Administered WebSphere configuration changes, TDS fixpacks, and LDAP • Implemented MHC Document Express Self Service eliminating phone calls to the payroll department requesting printed paystubs • Team lead for GS1 Global Location Number (GLN) project, installed required application and technology patches, configured ED10, ED40, and executed ED501to send test transactions to GHX and the vendor to confirm the GLN functionality change
• Successfully completed 35 Lawson Software application upgrades • Analyzed customer’s current Lawson application settings to determine appropriate upgrade setup and post job parameter settings • Facilitated discussions with customers to confirm and complete upgrade setup decision document • Installed application upgrade programs, analyzed database record counts to determine which Lawson modules to upgrade, configured upgrade menus to ensure all data migrated to the new version • Administered upgrade pre, setup, copy, load, and post jobs • Documented and resolved all issues that were discovered during the upgrade pass • Completed detailed record count analysis comparing pre and post upgrade record counts, documented and explained all post upgrade record count differences • Communicated issues, open items, and upgrade results to the appropriate resources • Analyzed and resolved application and technical issues ranging from application setup and training issues to complex business process and transaction processing issues