Shannon Boyd

Director, Digital Product Management - Distribution

Seattle, Washington, United States

About

Progressive professional growth and development in Digital Product Management, Supply Chain Management, Information Technology, Business Project Management, Operations, Marketing and Sustainability roles. + Strategic transportation planning and execution + Supply chain applications + Information Technology project execution + Customer satisfaction and continuous improvement programs + Channel reseller enablement + Solution selling + Vendor negotiation, management and compliance Specialties: + Supply chain systems integration + Program and Project Management, PMP certified + Multi-cultural and diverse team building + Business process design + SugarCRM implementation + Oracle Transportation Management + Smartsheet + Sharepoint + project44

Experience

  • Director, Digital Product Management - Distribution at Starbucks Coffee Company USA
    Mar 2026 - Present · 5 mos

  • Sr Manager Transportation Systems at Starbucks
    Jul 2014 - Mar 2026 · 11 yrs 9 mos

  • Channel Enablement and Sales Engineering at SugarCRM
    Jun 2012 - Jun 2014 · 2 yrs 1 mo

    + Channel Partner Development, Solution Sales Training, and Discovery and Solution Roadmapping

  • BNSF Logistics (7 yrs 5 mos)
    • Strategic Account Management - Amazon and Kohl's
      Jul 2011 - Jun 2012 · 1 yr

      + Business process and systems integration, multi-channel transportation network management.

    • Market Brand, Position and Differentiation
      Apr 2007 - Jul 2011 · 4 yrs 4 mos

      + Implemented web-based SugarCRM throughout procurement, sales and operations teams. + Managed web- and print-based advertising, e-marketing and branding campaigns. + Authored marketing collateral and editorial content and facilitated graphics design. + Facilitated launch of Facebook and Twitter social media outlets. + Handled intellectual property projects including trademark registrations and patent application.

    • Systems and Business Process Integration
      Feb 2005 - Apr 2007 · 2 yrs 3 mos

      + Managed implementation and engineering teams. + Member of strategic management team responsible for business development and acquisitions. + Represented company on University of Arkansas Supply Chain Management Research Center Board.

  • Transplace (5 yrs 7 mos)
    • Organizational Improvement
      Apr 2004 - Jan 2005 · 10 mos

      + Managed industrial engineering services, software and software implementation, strategic pricing, capacity development, legal and risk teams. + Member of strategic management team focused on supply chain technology, business development, and business solutions delivery.

    • Technical Program Leadership
      Aug 2002 - Apr 2004 · 1 yr 9 mos

      + Retained management team of three Vice Presidents and seven Directors through two-year corporate re-organization. + Reduced contracted software engineer costs over 50%. + Managed $24 million budget for hardware, software and personnel expenditures. + Implemented 360-degree evaluation program for management team and employee recognition and reward programs. + Facilitated independent audits of all major hardware and software components.

    • Business Synergy
      Jul 1999 - Jul 2002 · 3 yrs 1 mo

      + Managed technology and business process integration for over 20 customers, including transportation management system integrations with E3, Baan, SAP and Manugistics. + Implemented total supply chain network re-engineering for AutoZone and Office Depot, establishing cross-docks, negotiating freight allowances with suppliers, integrating private and dedicated fleets in backhaul program and providing supply chain visibility for customer service and merchandising organizations. + Led project team for M & M Mars' process re-engineering initiative, documenting transportation management system business requirements.