Kalamazoo, Michigan, United States
Versatile Assistant/Coordinator with experience in both corporate and non-profit office environments. I have steadily grown in responsibilities, skills and positions within the organizations I have worked for. Continue to learn and grow with every new opportunity offered.
Investigate and resolve patient non-payment issues within the EPIC EMR system. Update information into EPIC and alleviate incorrect bills being mailed, saving money for the hospital.
Researched initially denied claims of payment due to group membership by checking several external databases including DEA and HIN and also in Perrigo's SAP database. If the membership issue was solved, I re-issued the claim in the SAP system; if not, it was denied.
Provided front office support by greeting and tracking all visitors, reservations for company vehicles, handling incoming calls and mail, and coordinating conference room reservations.