United States
Hello, I am Nicole Rios. A native New Yorker who enjoys drawing and playing puzzles like Tetris, Sudoku and Chess when I’m not watching the Mets. As a former student-athlete health has always been apart of my routine and thankfully so; being that I had to undergo prolonged medical treatment which required me to take time off. Since my birth in September of 1993 I struggled with my platelets and iron counts during a time where little was known about this chronic blood disorder that would later be recognized as ITP. Thankfully so, my mother and father kept up with my hematologist's appointments and amazing work has been done by those at New York Presbyterian Hospital, in part from my blood (MYH9 gene mutation) samples that were tested on lab mice. Thankfully, medicine is finally available and while my health is manageable, it is precisely that. A mandatory of at least five doctors’ appointments per year. I’m happy to report my platelets and iron levels are at an all time high now (knocks on wood!) I have been working in accounting since 2019; beginning in payroll. My daily routine has consisted of processing billing, cash postings, bank and credit card reconciliations, financial recoupment, credit memos, expense reporting, tax preparation, ledger postings, and account management. Happy to be here and connect! Sincerely, Nicole
● Verified customers’ negotiated terms to send payment deposit request links via QuickBooks. ● Entered billing through SPS Commerce. ● Reviewed available credits on accounts to inquire with customers if they’d like money deducted from their invoice or future purchase order. ● Requested credits and payments be applied so invoices would be sent accurately. ● Created credit memos for damaged goods and price variances. ● Fulfilled outstanding sales orders that were requested to be invoiced. ● Invoiced for additional shipping and handling costs for international customers. ● Categorized sales discounts depending on customer type.
● Recorded journal entries into the sub-ledger account to analog the sales team’s discounts per customer. ● Verified billing was invoiced correctly. ● Created an excel workbook to analog all compliance fines incurred in detail to provide reference for the company’s yearly acceptance chargeback dispute percentage. ● Financially reported all outstanding debt and receivables to upper management and the company’s co-founder. ● Increased the annual compliance acceptance percentage year over year. ● Applied cash and wire payments to open invoices in order to close. ● Conducted international wire transfers through bank documentation. ● Fulfilled credit memo requests within terms. ● Submitted upwards of twenty compliance disputes for quantity, logistical and pricing disputes on a daily basis via e-mail or a customer’s vendor portal. ● Upheld GAAP standards. ● Communicated with the sales, warehouse and logistics teams for proof of delivery receipts, pricing contracts, and routing timestamps in order to collect payment from a customer in full. ● Investigated receivables to close open invoices. ● Performed account reconciliation to accurately send customers their up-to-date account statements and balance. ● Reached out to third party logistic companies via telephone and e-mail in order to obtain delivery details and confirmation for financial recoupment.
● Responsible for the reconciliation of monthly bank and credit card statements. ● Maintained and issued upwards of forty weekly checks for operations. ● Financially reported and communicated with the company’s clientele to issue quarterly royalty reporting, payments, and statements. ● Created inventory purchase orders for manufacturing then expensed them to the according sub-ledger account. ● Upheld the office’s petty cash account by expensing operational costs. ● Monitored Ethereum rates and issued payments via Coinbase. ● Submitted bank deposits. ● Reconciled the accounts receivable sub-ledger into the general ledger. ● Submitted month-end ledger closing in QuickBooks. ● Verified licensees reporting via sales reports to collect and post payments that would later be reported to clientele. ● Calculated and verified currency rates between the U.S dollar Great British Pound. ● Issuance of 1099 yearly reporting and correspondences. ● Fulfilled all ad hoc inquiries.
Fulfilled online orders. Addressed customer support inquires. In store sales representative.