Bonnie Mitchell-Holmes

Director, Payroll & HRIS Operations | Former ADP Implementation Specialist | Global Payroll | HCM Implementations | Compliance & Controls.

New York City Metropolitan Area

About

Payroll and Accounting Operations Leader with 20+ years of experience overseeing global payroll, financial operations, and compliance across technology, healthcare, financial services, and transportation organizations. I specialize in building efficient payroll and accounting operations that strengthen internal controls, improve audit readiness, and support executive financial strategy. My background spans global payroll leadership, HRIS optimization, regulatory compliance, and cross-functional partnership with Finance, HR, and executive leadership teams. Currently serving as Director of Accounting for a non-medical transportation organization, where I oversee full financial operations while maintaining strong payroll governance and reporting alignment. • Global & Multi-State Payroll Operations • Payroll Compliance & Audit Readiness • Accounting Operations & Financial Reporting • Payroll & HRIS Systems (ADP, Workday, Oracle, PeopleSoft) • Process Improvement & Operational Scaling • Executive Partnership & Strategic Reporting I am open to leadership opportunities including Director of Payroll, Payroll & Accounting Operations, and Head of Payroll roles.

Experience

  • Implementation Specialist at ADP

    Supported enterprise payroll implementation and client onboarding activities for payroll clients. Assisted with payroll system configuration, testing, implementation support, and issue resolution. Partnered with internal teams and clients to support successful payroll transitions and go-live readiness. Built foundational expertise in enterprise payroll operations, payroll technology, and client support.

  • Accounting and Payroll, Director at High Class Limo & Car Svc
    Jan 2025 - Present · 1 yr 7 mos

    • Lead financial operations including AP, AR, payroll oversight, and general ledger management • Develop budgets, cash-flow forecasting, and executive financial reporting • Ensure compliance with Medicaid/NEMT billing and regulatory requirements • Implement internal controls improving financial accuracy and audit readiness • Partner with operations leadership to analyze profitability and control costs

  • Director of Accounting at High Class Car and Limo, Non Medical Transportation, LLC
    Jan 2025 - Present · 1 yr 7 mos

    Direct financial operations for a non-medical transportation organization supporting fleet and daily service operations Oversee full accounting cycle including AP, AR, payroll oversight, and general ledger management Develop operating budgets, cash-flow forecasts, and executive financial reporting Ensure compliance with Medicaid/NEMT billing standards and tax reporting requirements Implement internal controls to strengthen financial accuracy and audit readiness Analyze route profitability, vendor costs, and fleet expenses to improve margins Supervise invoicing, billing reconciliation, and collections to improve cash flow Coordinate with external accountants, auditors, and regulatory agencies

  • Payroll Manager at Impact Tech, Inc.
    Feb 2022 - Oct 2024 · 2 yrs 9 mos

    Led global payroll operations supporting 600+ employees across multiple regions Managed full payroll lifecycle including compensation, taxes, benefits, and reporting Partnered with Finance and HR to align payroll with organizational reporting needs Strengthened compliance frameworks and supported internal and external audits Improved payroll processes to increase accuracy and operational efficiency

  • US Payroll Manager at impact.com
    Feb 2022 - May 2024 · 2 yrs 4 mos