Charleston, South Carolina Metropolitan Area
I was raised in the Carolinas by two exceptional role models: a retired Army General Officer and high school principal who instilled in me an unshakable work ethic, a sense of loyalty, and the belief that your word is your bond. A mother whose compassion and quiet strength taught me to always put others first. From them, I learned that reputation is what others say about you, but character is what you show when no one is watching. Over the course of my career, I’ve built and led high-performance teams across sales, marketing, and operations—spanning Fortune 100 companies, nonprofit organizations, and fast-paced startups. Whether scaling new initiatives, raising capital, or driving operational excellence, I bring a disciplined, people-first approach that delivers results and fosters long-term growth. Education: 🎓 University of South Carolina 📝 Graduate coursework, University of Wisconsin 📚 Various U.S. Army, State Department, and Department of Defense schools Top Leadership Awards: 🥇 President’s Circle of Excellence, MCI (Top Sales Rep nationwide among 5,000+) 🏆 Outstanding Soldier of the Year, The State Newspaper (E5, Fort Jackson & SC Army National Guard) 🏅 Multiple commendations from the U.S. Army Passions: 🐶 Proud pet parent to Olive (Boston Terrier), Penny (Fox Red Lab), and Tinkerbell (Rescue Cat) 🌊 Sailing (U.S. Sailing–Certified Principal Race Official), fly fishing & fly tying, surfing & hand-shaping surfboards 🍝 Cooking specialties: Wild game (waterfowl and venison), bone-in ribeye, and authentic handmade pasta Favorite Travel Spots: ✈️ Napa and San Diego, CA • Hvar and Dubrovnik, Croatia • Mykonos, Greece • Barcelona, Spain • Roatán, Honduras • Any Carolina beach
Athena Solutions Group is a premier outsourcing consulting firm with over 25 years of experience dedicated to helping businesses harness the power of outsourcing to drive efficiency and profitability. With years of industry expertise, we offer customized solutions tailored to your unique needs. Our Mission To provide businesses with strategic guidance and innovative outsourcing solutions that foster growth, efficiency, and sustainability. Our Values * Integrity & Transparency * Client-Centric Approach * Innovation & Excellence * Sustainable Growth We provide; Outsourcing Strategy Consulting We help businesses identify opportunities for outsourcing and develop strategic roadmaps for seamless implementation. Vendor Selection & Management Choosing the right outsourcing partner is crucial. We assist in evaluating vendors, negotiating contracts, and managing vendor relationships. Process Optimization & Efficiency Our experts analyze workflows and implement best practices to enhance productivity and reduce operational costs. Customer Experience Enhancement We help businesses improve customer service operations by leveraging top-tier outsourcing providers with specialized expertise. Risk & Compliance Management Ensuring regulatory compliance and risk mitigation strategies to safeguard your business interests.
Developed sales strategies to grow call center revenues and expand outsourcing partners for two brick and mortar facilities in Mexico.
Select Voicecom is a US and Australian-owned contact center and BPO provider strategically located in a state-of-the-art Cebu IT Park office complex in the Philippines. We are HIPAA, PCI DSS Level 1, and SOC 2 Certified. We are an Omni-Channel contact center providing customer care, tier 1, 2, 3 technical help desk support, outbound medical screening, appointment scheduling and lead generation, and business process outsourcing for several verticals including healthcare, pharmaceutical, retail, media, telecommunications and information technology.
• Led the development of high-quality offshore staffing services for small and mid-sized businesses, resulting in increased competitiveness and profitability. • Implemented innovative training programs and creative solutions to enhance customer service and problem-solving capabilities. • Achieved significant revenue growth through the provision of top-notch medical and nonmedical support services.
Forbes Business Development Council is an invitation-only organization for senior-level sales and business development executives.