Blanco Lam

Senior Director, AI Security at Zscaler, Inc.

Rancho Palos Verdes, California, United States

About

All content shared are my own opinions

Experience

  • Zscaler (4 yrs 6 mos)
    • Senior Director, AI Security
      Jan 2026 - Present · 7 mos

    • Senior Director, Zero Trust Networking
      Feb 2022 - Jan 2026 · 4 yrs

  • Sr Solutions Architect of Global Verticals Solutions Architecture - Consumer Packaged Goods at Amazon Web Services (AWS)
    Jul 2020 - Feb 2022 · 1 yr 8 mos

    At AWS, I worked with customers to adopt advanced machine learning solutions that strengthened their competitiveness. This included leveraging Amazon Forecast to improve demand planning accuracy by up to 15% and introducing computer vision technologies such as Amazon Lookout for Vision to reduce manufacturing defects and improve quality control. In addition, I also helped customers migrate from their homegrown ETL tool to AWS Glue. This migration to a serverless architecture allowed customers to focus on building their ETL pipeline rather than maintaining the infrastructure. Furthermore, the output from the ETL was loaded into their data warehouse (Amazon Redshift) and data lake. This created a strong data foundation for advanced analytics and positioning them for future AI-driven innovation.

  • Riverbed Technology (16 yrs 3 mos)
    • Chief Architect/Deputy CTO
      Jan 2013 - Jul 2020 · 7 yrs 7 mos

      In my role as Deputy CTO, I have been fortunate enough to build long-term relationships with our customers' CTO, CIO, CSO and other key business decision makers. This resulted in having solid and meaningful strategic technology conversations with them. Most recently, the conversations have been around the relevance of Riverbed as customers migrate to the cloud both in terms of IaaS and SaaS. The SaaS Accelerator project that I spearheaded was very relevant in these conversations. SaaS Accelerator, a service offering built on top of Azure and AWS, ensures an excellent end-user experience to SaaS applications such as O365 and Box regardless of the user location. In addition, SaaS Accelerator also provides a reduction in OPEX cost. While this reduction does vary between customers, our customers have reported a reduction of between 50%-70% or between $2M-$3M per year by deploying SaaS Accelerator. This reduction in OPEX cost also applies to IaaS as customers seek to reduce the ingress/egress data charges from the cloud providers. Here's a demo of the SaaS Accelerator product.

    • Manager, Global Consulting Engineers for APJ and EMEA
      Jan 2011 - Jan 2013 · 2 yrs 1 mo

      Promoted to manage a team of highly motivated individuals. This was my first exposure in being a people manager and it has taught me two things in particular: how to be a better communicator and how to be more empathetic.

    • Global Consulting Engineer
      Mar 2008 - Jan 2011 · 2 yrs 11 mos

      Provided high-touch and technical guidance to customers with complex networks.

  • Senior Network Engineer at Mizuho International (London, UK)
    Sep 2001 - Mar 2004 · 2 yrs 7 mos

    Maintained the banks network including the trading floor applications such as Fidessa, Bloomberg, and Reuters.