Bjorn Louis Dizon

Student at Adamson University

Malabon, National Capital Region, Philippines

About

Third-year Chemical Engineering student, with a precision of an engineer, creativity of a crafter, and the energy of a runner chasing the finish line. Whether it’s solving complex problems or organizing with flair, I bring confidence, adaptability, and a touch of brilliance to everything I do. Trust me—you’ll want me on your team.

Experience

  • Customer Support Specialist at Alorica Ticketing Account
    2025 - Present · 1 yr 6 mos

    Delivered frontline customer support across ticket sales, troubleshooting, and event logistics, resolving inquiries efficiently while maintaining high service standards. Acted as a Subject Matter Expert (SME), providing guidance on systems, processes, and client-specific requirements. Coordinated with internal teams to address escalations and ensure seamless ticketing operations. Contributed to process improvements by identifying recurring issues and optimizing workflows to enhance customer experience.

  • Representative at Adamson University Legislative Council
    2023 - 2024 · 1 yr

    Represented organizational interests within the university’s legislative council, contributing to decision-making and policy discussions. Planned, coordinated, and executed school-wide events, ensuring smooth logistics and high student engagement. Collaborated with cross-functional student leaders to align initiatives with institutional goals. Managed communications, scheduling, and operational support to deliver events on time and within scope.

  • Office Assistant at Abad Azor Associates
    2020 - 2024 · 4 yrs

    Managed accurate data entry of financial records, ensuring timely and error-free documentation. Supported daily accounting operations through document processing, filing, and record maintenance. Coordinated administrative tasks and office errands to maintain workflow efficiency. Assisted in organizing financial data for reporting and audits, while maintaining confidentiality and compliance with company procedures.